Extending Microsoft CRM 3.0

After completing this course, students will be able to: • Create applications that use the Microsoft CRM 3.0 Web Services to perform actions on the Microsoft CRM platform. • Create, configure and debug .NET assemblies to use in workflow. • Create, configure and debug .NET assemblies to use in business logic extensions (Callouts). • Create and debug client-side code for Microsoft CRM form events. • Integrate other applications with Microsoft CRM 3.0 through the use of URL addressable forms, IFrames, and custom buttons, menus, and navigation areas added to Microsoft CRM. • Recognize licensing and security issues related to building extensions to Microsoft CRM that connect to the Internet.

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This course is intended for .NET developers who work with Microsoft CRM and understand the built-in customization capabilities of the application. Developers attending this course should also understand web development technologies including client-side programming using DHTML. This course is intended for developers creating extensions for a single Microsoft CRM implementation - it does not contain guidance for ISVs creating packaged Microsoft CRM 3.0 add-on products for re-sale

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Before attending this course, students must have: • Completed Course 8525A, Microsoft CRM 3.0 Customization, or have equivalent knowledge of the customization capabilities of Microsoft CRM 3.0. • At least three months experience creating .NET applications using Microsoft Visual Studio. • A good understanding of Web development technologies including programming with DHTML.