Implementing Cisco Unified Messaging

The purpose of this course is to produce competent system engineers for the Cisco Unity product. Upon completion of the course, you will be able to install, upgrade, configure, maintain, and troubleshoot new and existing Cisco Unity
installations. This course is the second in a two-course series designed to prepare you for the Implementing Cisco Unified Messaging Exam (642-105IUM). The first course is AUM - Administering Unified Messaging.

Doelgroep:

IPC Advanced Channel Partners (field engineer [FE] and system engineer [SE] role): Personnel responsible for planning, designing, and implementing Cisco Unity systems in an IP telephony environment Professional Services Partners: Cisco

Resultaat:

• Given the hardware specification for a computer messaging system of a stated capacity, determine the appropriate platform to be used and the correct voice boards that will meet the minimum hardware requirements
  for a Cisco Unity system
• Given a set of installation software components, select the correct components, install the software following the recommended installation sequence, and verify proper operation
• Given an integration scenario with specific components, choose the correct integration type and determine the steps needed to complete the integration
• Given a particular server type, select the appropriate type of Cisco Unity networking and subscriber to ensure message delivery, message transfer, and directory replication
• Given a problem description and access to appropriate Cisco Unity tools and utilities, determine and use the appropriate tools to address specific system maintenance, diagnostics, troubleshooting, and reporting problems
• Given the hardware specification for a computer messaging system of a stated capacity, determine the appropriate platform to be used and the correct voice boards that will meet the minimum hardware requirements
  for a Cisco Unity system
• Given a set of installation software components, select the correct components, install the software following the recommended installation sequence, and verify proper operation
• Given an integration scenario with specific components, choose the correct integration type and determine the steps needed to complete the integration
• Given a particular server type, select the appropriate type of Cisco Unity networking and subscriber to ensure message delivery, message transfer, and directory replication
• Given a problem description and access to appropriate Cisco Unity tools and utilities, determine and use the appropriate tools to address specific system maintenance, diagnostics, troubleshooting, and reporting problems

Inhoud

1. Cisco Unified Messaging System Hardware

Unified Messaging Server Hardware

Unified Messaging Voice Boards

2. Cisco Unified Messaging System Software

Unified Messaging Architecture

Installing Cisco Unity Messaging Software

Upgrading Cisco Unified Messaging Software

3. Cisco Unity Connection Overview

Defining Cisco Unity Connection Server Hardware

Defining Cisco Unity Connection Architecture and Software

4. Unified Messaging Integrations
Cisco Unified Messaging Integrations

Integrating Cisco Unity with Cisco Unified Communications Manager

5. Unified Messaging Networking

Cisco Unity Networking Overview

Message Transfer and Directory Replication

Networking Subscribers

Digital Networking

VPIM Networking

AMIS Networking

Cisco Unity Bridge Networking

6. Unified Messaging Maintenance and Utilities

Cisco Unity Administration Tools

Cisco Unity Audio Management Tools

Cisco Unity Diagnostic Tools

Cisco Unity Switch Integration Tools

Disaster Recovery and Cisco Unity

Providing Redundancy: Implementing Failover in Cisco Unity

1. Cisco Unified Messaging System Hardware

Unified Messaging Server Hardware

Unified Messaging Voice Boards

2. Cisco Unified Messaging System Software

Unified Messaging Architecture

Installing Cisco Unity Messaging Software

Upgrading Cisco Unified Messaging Software

3. Cisco Unity Connection Overview

Defining Cisco Unity Connection Server Hardware

Defining Cisco Unity Connection Architecture and Software

4. Unified Messaging Integrations
Cisco Unified Messaging Integrations

Integrating Cisco Unity with Cisco Unified Communications Manager

5. Unified Messaging Networking

Cisco Unity Networking Overview

Message Transfer and Directory Replication

Networking Subscribers

Digital Networking

VPIM Networking

AMIS Networking

Cisco Unity Bridge Networking

6. Unified Messaging Maintenance and Utilities

Cisco Unity Administration Tools

Cisco Unity Audio Management Tools

Cisco Unity Diagnostic Tools

Cisco Unity Switch Integration Tools

Disaster Recovery and Cisco Unity

Providing Redundancy: Implementing Failover in Cisco Unity

Vooropleiding

• Working knowledge of Microsoft Windows 2000
• Working knowledge of either the Exchange 2000 or the Lotus Domino messaging environment
• Working knowledge of the features, benefits, and programming of at least one manufacturer's PBX
  (Cisco Unified Communications Manager preferred)
• Completion of an Administering Unified Messaging course or equivalent knowledge
This course is part of the following programs or tracks: Cisco Unity Support Specialist

Vervolg

There are no follow-ons for this course.