Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Support

Doelgroep

This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server™ 2003 environments. System engineers, analysts, consultants, architects and Citrix accessPARTNER network members are appropriate candidates for this course.

Korte inhoud

This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix Presentation Server 4.5 and Citrix XenApp 5.0 for Windows Server 2003 software. Learners are introduced to the tools used to monitor a XenApp farm, record farm activity and generate reports. This course provides learners with the skills necessary to maintain data and server integrity and to scale, optimize and troubleshoot a XenApp environment.

Upon successful completion of this course, learners are able to perform the following:
o Determine when and how to use monitoring tools to administer network environments containing Citrix XenApp 5.0 for Windows Server 2003
o Configure metrics, alarms and Health Monitoring and Recovery tests
o Plan and optimize the server farm
o Monitor and troubleshoot connectivity to the data store
o Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel
o Troubleshoot session initialization, client settings and Application Streaming sessions
o Monitor and troubleshoot published and streamed applications
o Determine how Citrix and Active Directory policies are applied and troubleshoot unexpected policy results
o Monitor, optimize and troubleshoot printing and printing policies
o Monitor, optimize and troubleshoot Web Interface and Secure Gateway

This course prepares learners to take the 1Y0-264 Citrix Presentation Server 4.5: Support exam, a requirement for the Citrix Certified Enterprise Administrator (CCEA) for Citrix Presentation Server 4 certification.

Voorkennis

The following are preparatory recommendations for this course:
o Working knowledge of Microsoft Windows Server 2003 with Terminal Services
o Working knowledge of the architecture and administrative tasks associated with Citrix Presentation Server 4.5 or attendance at one of the following courses:
- CTX-1259BI Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Administration
- CTX-4100BI Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Skills Update

Invulling

This instructor-led training course provides interactive presentations, discussion and practical application through hands-on labs and group activities.