Interview techniques (English)

Voor Wie/Waarom?

Target group:You regularly conduct interviews and need to gather information and you want to do this in an efficient manner and with maximum results of course so that you have asked anything you wanted to know upfront.

Het resultaat

Results:By the end of this training you will be able to prepare and structure an interview. You will be aware of the importance of engendering a good atmosphere during the interview and know how to promote this. You will feel confident about interviewing in difficult situations and achieving a good outcome.

Inhoud

Content: How can I efficiently collect information? How can I structure an interview? How can I deal with interviewees in difficult situations? How do I maintain control over the complete interview? How can I change resistance into co-operation?

Method:
* Complete questionnaire
* Work situations as practical examples and exercises
* Different exercises and roleplays with actor. You can ask to pratice your own case/ kind of questions.