44 Service management trainingen, cursussen & opleidingen
Bekijk ook: Reliability Engineering (SRE).
Bekijk ook: Reliability Engineering (SRE).
ITIL® Foundation (IT Service Management, processen, architectuur, inclusief examenvoucher ook Live Online)
Inhoud van de trainingITIL® foundation is het belangrijkste certificaat voor IT-professionals en medewerkers die meer van IT Service Manage…
ISO/IEC 20000 Associate Bridge in IT Service Management (ook Live Online)
De training IT Service Management Associate Bridge is gebaseerd op ISO/IEC 20000 en is sterk gericht op de plan, do, check en act activitei…
ISO/IEC 20000 Foundation (Kwaliteit, Service Management) (ook Live Online)
ITSM Foundation based on ISO/IEC 20000 U kunt deze training nu ook Live Online vanuit huis volgen met (bijna) alle voordelen van beide situ…
ISO/IEC 20000 Auditor in IT Service Management (ook Live Online)
Inhoud van deze 3 daagse training: Praktische kennis van de interne audit cyclus (eerste audit). Kennis en technieken voor leveranciersaudi…
Enabling Integrated IT Service Management (incl. examenvoucher)
Leer hoe je IT-servicemanagement integreert met DevOps, Agile en Lean in deze Engelstalige online training. Je krijgt 3 maanden toegang tot…
ServiceNow IT Service Management (ITSM) Implementation [SNITSMI]
OVERVIEW Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a conce…
ServiceNow IT Service Management (ITSM) Fundamentals [SNITSMF]
OVERVIEW Learn core ServiceNow ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service M…
ServiceNow Field Service Management (FSM) Implementation [SNFSMI]
OVERVIEW ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks. Field Service Management…
IT Service Management Foundations: Capacity and Availability Management
Are you new to capacity and availability or wanting to mature your organization's capacity availability service as a service manager? In th…
Learning System Center 2016 Service Manager
System Center 2016 Service Manager (SM) offers an integrated platform that can help IT administrators and help desk technicians implement, …
IT Service Management Foundations: Tools
This course provides a comprehensive comparison of leading IT service management (ITSM) tools, including ServiceNow, Jira Service Managemen…
IT Service Management Foundations: Change Management
In IT, changes are the lifeblood of progress, but uncontrolled, dangerous, or unknown changes can cause chaos. In this course, instructor E…
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