The Experts Teach: Training Skills

In "The Experts Teach: Training Skills", we bring together 25 articles from the top experts on training and development. They will show you why many organisations fail to get a return on their training investment while others succeed.

The expert authors include Lynda-Ross Vega, who is a partner at Vega Behavioral Consulting, Ltd; Steve Kaye, who is an IAF Certified Professional Facilitator; and Kevin Eikenberry, who is a leadership expert and the Chief Potential Officer of The Kevin Eikenberry Group.

If you are a manager, these articles will inspire you to invest in the knowledge and skills of your team. If you are a trainer, they are perfect for helping others learn how to train. If you are a learner, they are quite simply professional game-changers.

Preface

In each of “The Experts Teach” series, we’ve gathered together some of the world’s best thinkers to share their ideas with you. Their ideas offer new, refreshing, and insightful ways to look at old themes, allowing you to discover new perspectives, develop your understanding, and change the way you think.

Content

1. When the Cat’s Away: Getting Better Frontline Decisions – Without You by Jeff Mowatt
2. If Developing Leaders is the Question, Training May Not Be the Answer by Kevin Eikenberry
3. You Can Learn Any Skill With Training But You Can’t Learn To Love It! by Lynda-Ross Vega
4. The Easiest Way to Learn by Steve Goodier
5. The Bonk Approach to Testing by Eric Garner
6. Training to Fail by Ravinder Tulsiani
7. Successful Change Flows From Learning, Growth, and Development by Jim Clemmer
8. Training? Just ASK by George Torok
9. Don’t Take My Word For It by David Diamond
10. Feedback is an Essential Element of Learning and Improvement by Jim Clemmer
11. How Shiny Are Your Goldfish? by Bob Selden
12. 6 Ways to Maximize Learning by Steve Kaye
13. Keeping Customers When Things Go Wrong: Five keys to Turning Upset Customers into Fans by Jeff Mowatt
14. Trainers, Make Me Feel Wanted! by Erica Rowntree
15. A Parable of a Child by Steve Goodier
16. Training is an Event, Learning is a Process by Kevin Eikenberry
17. Why Most Training Fails by Jim Clemmer
18. How to Get the Biggest Bang for Your Training Buck by George Torok
19. Learning Style – A Misnomer or Useful Business Strategy? by Bob Selden
20. Why Leaders Can’t Avoid Learning by Kevin Eikenberry
21. Management Training – Myth, Magic or Mayhem? by Bob Selden
22. Tea and the Secrets of Staff Retention by Jeff Mowatt
23. What’s Your Moment of Learning Need? by Bob Selden
24. Growing Others into What They Could Be by Jim Clemmer
25. Great Teachers by Steve Goodier