The People side of Project Management

You would be forgiven for thinking that, because project usually involve managing a team of people to deliver something, that project managers are excellent people managers. There are many project management methodologies and approaches, for example Prince 2 (in the UK) or PMI (in the US), which provide an excellent framework for the process of project management, but which do not cover how to motivate or persuade people to do the tasks correctly or to the quality required. These describe frameworks, which enables a project manager to manage the project in a structured and logical way. However, they generally do not cover in any detail how to manage changing requirements and the people issues inherent upon making those changes.

The ‘People side of Project Management’ addresses this gap by looking at why people are so difficult to manage on a project, who those people are and how to manage them better.

Content

1. Introduction
   1. Why are people important?
   2. A new breed of Project Managers
2. People hate Change
   1. Why we avoid Change
   2. Human behaviour and the different type of people on your project
   3. Trust versus Process
3. People are not just resources
   1. Build the team
   2. Strong Leadership
   3. Nurture your team
   4. Motivate your team
   5. Tips
4. Empower your team
   1. Share the goals
   2. Delegate
   3. Communicate
   4. Encourage Knowledge sharing
   5. Be a Mentor
   6. Trust
5. What Stakeholders really want
   1. Who are your Stakeholders?
   2. Managing the scope creep
   3. Negotiate for Win-Win
   4. Influence your influencers
6. Managing Culture
   1. What is culture?
   2. Different types of culture
   3. What to do about mismatches in culture
7. Communication is key
   1. Written communication
   2. Spoken communication
   3. Jargon management
   4. Listen first
8. Collaborate
   1. Why Collaborate?
   2. Who to collaborate with
9. Meetings
   1. Do you need to meet?
   2. Who needs to be there?
   3. Be prepared
   4. Structure
   5. At the meeting
10. Learning from success and failure