Advanced Interviewing Techniques

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Opleiderscore: starstarstarstar_borderstar_border 6,3 Coursera (CC) heeft een gemiddelde beoordeling van 6,3 (uit 4 ervaringen)

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Beschrijving

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About this course: People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand. You will be able to: 1. Identify what the hiring organization is looking for in using behavioral interviewing techniques. 2. List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to…

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand. You will be able to: 1. Identify what the hiring organization is looking for in using behavioral interviewing techniques. 2. List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to behavioral interview questions. 3. Use your responses to behavioral and competency-based questions to communicate your personal values. 4. Identify what the hiring organization is looking for in asking situational and wild-card interview questions. 5. List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps, using reasonably correct language, to answer at least one wild-card and two situational interview questions. 6. Develop an optimal strategy for responding to the weaknesses question, based on recognizing why a hiring organization asks these questions. 7. Demonstrate your personal strengths and maturity through your responses to the weaknesses question. 8. Correctly apply hedging language to soften a negative and boosting language to emphasize a positive aspect of your professional and/or academic background. 9. Ask questions to determine how well an organization fits with your personality, career goals and salary objectives. 10. Ask questions that communicate your competencies and strengths. 11. Negotiate the best job offer and compensation package for yourself. 12. Perform successfully on telephone interviews.

Created by:  University of Maryland, College Park
  • Taught by:  Charles Duquette, Lecturer/Marketing Coordinator

    Maryland English Institute
  • Taught by:  Daniela C. Wagner-Loera, Full-Time Lecturer

    Maryland English Institute, University of Maryland College Park
Basic Info Course 3 of 5 in the Interviewing and Resume Writing in English Specialization Commitment 5 weeks of study, 2-3 hours/week Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.6 stars Average User Rating 4.6See what learners said 课程作业

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University of Maryland, College Park The University of Maryland is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 37,000 students, 9,000 faculty and staff, and 250 academic programs. Its faculty includes three Nobel laureates, three Pulitzer Prize winners, 47 members of the national academies and scores of Fulbright scholars. The institution has a $1.8 billion operating budget, secures $500 million annually in external research funding and recently completed a $1 billion fundraising campaign.

Syllabus


WEEK 1


Answering "Tell Me About a Time..." Questions



In this module, you will learn how to respond to behavioral interview questions, also known as competency-based interview questions. You will learn to: differentiate competencies from skills, break down the thinking behind a hiring organization's use of this approach, contrast behavioral interview questions with traditional questions, identify the characteristics of a successful behavioral interview response, apply the S.T.A.R. response strategy to behavioral interview questions, recognize how behavioral interview responses show job competencies, respond to the three most common behavioral interview questions, and communicate benefits to the hiring organization through your responses


6 videos, 12 readings, 2 practice quizzes expand


  1. Video: What You Should Know About Behavioral Interviews
  2. 阅读: An Example Competency Catalog
  3. 阅读: Supervisor's Guide to Behavioral Interviewing
  4. 练习测验: Concept Review
  5. 阅读: Help Us Make Better MOOCs
  6. Video: Using the S.T.A.R. Response Strategy
  7. 阅读: Interview Preparation Questions - Behavioral
  8. 阅读: Interview Preparation Questions - Traditional
  9. 练习测验: Concept Review
  10. Video: A Specific Situation Where You Failed
  11. 阅读: An Effective Preparation Technique
  12. 阅读: Language Practice
  13. Video: A Past Accomplishment You're Proud Of
  14. 阅读: A Portrait of Excellence
  15. 讨论提示: Discuss "A Portrait of Excellence"
  16. Video: How You Handle Conflict at Work
  17. Video: Communicating Benefits
  18. 阅读: Characteristics of Successful Innovators
  19. 阅读: Innovation Lessons from Steve Jobs
  20. 阅读: Global Trends
  21. 讨论提示: Discuss "Global Trends"
  22. 阅读: Behavioral Interview Practice Task

Graded: Behavioral Interview Practice
Graded: Language Quiz
Graded: Concept Check

WEEK 2


Answering "What If..." Questions



In this module, you will learn how to respond to situational interview questions, also known as "What If" interview questions. These also include the so-called "wild-card" interview questions. You will learn to: recognize what the hiring organization is looking for in asking these questions, communicate your character values through your responses, apply the P.R.E.P. response strategy to answering interview questions, apply the Pros. vs. Cons. response strategy to answering interview questions, and apply the 5 W's response strategy to answering interview questions.


5 videos, 6 readings expand


  1. Video: What Is the Hiring Manager Looking For?
  2. 阅读: Answering "What If..." Questions
  3. Video: Communicating Your Personal Values
  4. 阅读: Character Trumps Credentials
  5. 讨论提示: Discuss "Character Trumps Credentials"
  6. Video: The P.R.E.P. Response Strategy
  7. Video: The Pros vs. Cons Response Strategy
  8. Video: The 5W's Response Strategy
  9. 阅读: Situational Interview Questions
  10. 阅读: Wild-Card Interview Questions
  11. 阅读: Interview Question Generator
  12. 阅读: Situational Interview Practice Task

Graded: Language Quiz
Graded: Situational Interview Practice

WEEK 3


Answering "What is Your Biggest Weakness?"



In this module, you will learn how to respond to questions that probe for weaknesses. You will learn to: recognize what the hiring organization is looking for in asking these questions, avoid common pitfalls in answering this question, demonstrate mature self-assessment skills through this question, demonstrate the ability to take responsibility for your own growth, demonstrate your ability to perform under pressure, use hedging language to soften negative information, use boosting language to emphasize positive information, and a strategy for positioning yourself for executive assignments.


4 videos, 3 readings, 1 practice quiz expand


  1. Video: Strategies for Answering the Weaknesses Question
  2. 练习测验: Concept Review
  3. Video: Showing Strength in Discussing Weaknesses
  4. 阅读: Guidance in Answering the Question
  5. 阅读: Practicing for the Weakness Question
  6. Video: Softening Negative Information
  7. Video: Emphasizing Positive Information
  8. 阅读: How Non-Native Speakers Can Crack the Glass Ceiling
  9. 讨论提示: Discuss "How Non-Native Speakers Can Crack the Glass Ceiling"

Graded: Practicing the Weakness Question
Graded: Hedging Language Quiz

WEEK 4


Handling the End of the Interview



In this module, you will learn how to ask your own questions and how to negotiate a job offer. You will learn to: ask questions that communicate your strengths and competencies, ask questions that help you determine whether the organization is a good fit for you, ask questions that help you align the interview with your career goals, probe for organizational characteristics that can complement your strengths, assess your market value to the company, negotiate the best salary and compensation package for yourself.


6 videos, 8 readings expand


  1. Video: What You Should Know About Asking Questions
  2. 阅读: 10 Most Common Mistakes
  3. Video: Five Questions to Ask at Every Interview
  4. 阅读: Questions to Ask - Cheat Sheet
  5. Video: Questions You Should Never Ask
  6. Video: Closing the Interview
  7. 阅读: Questions to Ask Yourself after Every Interview
  8. Video: Negotiating the Best Deal - Part I
  9. 阅读: Global Salary Forecast
  10. 讨论提示: Discuss "Global Salary Forecast"
  11. Video: Negotiating the Best Deal - Part II
  12. 阅读: Fearless Salary Negotiation
  13. 阅读: Forms of Compensation
  14. 阅读: Salary Research Sites
  15. 阅读: Rules for Negotiating a Job Offer
  16. 同学互评: Write an Executive Summary

Graded: Questions to Ask of an Interviewer
Graded: Compare Negotiation Strategies

WEEK 5


How to Ace a Telephone Interview



In this module, you will learn how to perform successfully on telephone interviews. You will learn: how best to prepare for phone interviews, how to communicate a strong, confident personality on the phone, how to maintain your confidence throughout a phone interview, how to manage the business conversation of a phone interview, how to close a phone interview in your favor, how to improve your skill with every phone interview.


5 videos, 8 readings, 2 practice quizzes expand


  1. Video: How To Prepare for a Phone Interview
  2. 阅读: Phone Interview Cheat Sheet
  3. 阅读: Strategies for Interview Questions - Tip Sheet
  4. Video: Your Phone Personality
  5. 阅读: Vocal Warmup
  6. 阅读: Your Speaking Voice
  7. 练习测验: Concept Review
  8. Video: Tips for Speaking with Confidence
  9. 阅读: 12 Tips from Business Insider
  10. 阅读: Strategies for a Successful Phone Interview
  11. Video: Tips for Managing the Conversation
  12. 练习测验: Concept Review
  13. Video: Tips for Closing the Conversation
  14. 阅读: Phone Interview Follow-Up
  15. 阅读: Three Sites for Your Phone Interview Handbook

Graded: Your Personalized Phone Interview Handbook

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