Leading Teams

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Logo van Coursera (CC)
Opleiderscore: starstarstarstar_borderstar_border 6,3 Coursera (CC) heeft een gemiddelde beoordeling van 6,3 (uit 4 ervaringen)

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Beschrijving

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  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of te…

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork. In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.

Created by:  University of Michigan
  • Taught by:  Scott DeRue, Ph.D., Edward J. Frey Dean at the Ross School of Business

    Management and Organizations, Ross School of Business
  • Taught by:  Maxim Sytch, Ph.D., Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman Fellow

    Management and Organizations, Ross School of Business
Basic Info Course 4 of 5 in the Leading People and Teams Specialization Commitment 4 weeks of study, 1-2 hours/week Language English, Subtitles: Vietnamese How To Pass Pass all graded assignments to complete the course. User Ratings 4.7 stars Average User Rating 4.7See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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University of Michigan The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Syllabus


WEEK 1


Designing Your Team for Excellence



As a team leader, you must determine how best to compose and structure your team. You will need to determine the optimal team size, diversity of team members, values, and goals for the team -- all of which will have a big impact on team dynamics and performance. In this module, you will learn strategies and tactics to design your team effectively.


15 videos, 5 readings expand


  1. Video: 01.01 - Intro: Designing Your Team for Excellence
  2. Reading: Help us learn more about you!
  3. Reading: Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
  4. Video: 01.02 - Designing Your Team with the Client in Mind
  5. Video: 01.03 - What is the Optimal Team Size?
  6. Video: 01.04 - Demographics: How Demographic Diversity Impacts Teams
  7. Video: 01.05 - Demographic Faultlines: Be Very Careful!
  8. Video: 01.06 - Personality: How Diversity in Personality Impacts Teams
  9. Video: 01.07 - Values-based Diversity in Teams (Part 1)
  10. Video: 01.08 - Values-based Diversity in Teams (Part 2)
  11. Video: 01.09 - Team Values and Person-Team Fit
  12. Reading: Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team
  13. Video: 01.10 - Building a Collaborative Climate
  14. Video: 01.11 - Goal Setting in Teams
  15. Reading: Can You Compose Your Team With Too Many Stars
  16. Video: 01.12 - Managing Individual Expectations
  17. Video: 01.13 - Emphasizing Shared Goals
  18. Video: 01.14 - Avoiding Self-Similarity in Composing Teams
  19. Video: 01.15 - Recap: Designing Your Team for Excellence
  20. Reading: Unit Lecture Slides

Graded: Designing Your Team for Excellence

WEEK 2


Structuring Your Team for Excellence



In the first module of the course, we discussed your role as a team leader in designing your team's size, composition, diversity of personalities and values, and goals. In addition, you must determine how best to structure your team, specifically how you will structure decision making, rewards, and roles. You must also ensure the team has a clear set of norms that guide its behavior. In this module, you will learn strategies and tactics to structure your team effectively.


13 videos, 5 readings expand


  1. Video: 02.01 - Structuring Your Team for Excellence: Apollo 13 Case Study
  2. Reading: Gene Kranz Video
  3. Video: 02.02 - Departmentation: How to Group and Organize Jobs in the Team
  4. Video: 02.03 - Centralization: How to Structure Decision Making in the Team
  5. Video: 02.04 - Rewards: How to Structure Rewards in the Team
  6. Reading: Rewarding Teams or Individual Stars
  7. Video: 02.05 - Team Rewards and Punishments
  8. Video: 02.06 - Virtuality: How to Manage Virtual Team Structures
  9. Video: 02.07 - Roles: How to Define and Organize Roles in the Team
  10. Video: 02.08 - Every Role Matters in Teams
  11. Video: 02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Role
  12. Reading: Template: Team Charter
  13. Video: 02.10 - Norms: How to Create Productive Norms in the Team
  14. Video: 02.11 - Creating a Culture of Teamwork Through Norms and Expectations
  15. Video: 02.12 - Team Charters: A Tool for Designing Your Team
  16. Reading: Team Charter Documents
  17. Video: 02.13 - Recap: Structuring Your Team For Excellence
  18. Reading: Unit Lecture Slides

Graded: Structuring Your Team for Excellence

WEEK 3


Managing Team Dynamics



It is common to see teams working on identical tasks and having similar access to organizational resources and talent produce systematically different performance outcomes. This occurs because we mismanage team processes, or how teammates work on the task and interact with one another during teamwork. In this module, you will learn how to recognize most typically process hurdles in teamwork and how to overcome them, thus creating high-performing teams.


8 videos, 2 readings expand


  1. Video: 03.01 - Coordination
  2. Video: 03.02 - Common Information Effect
  3. Video: 03.03 - Social Loafing
  4. Video: 03.04 - Language
  5. Video: 03.05 - Working Across Cultures
  6. Video: 03.06 - Managing Conflict
  7. Reading: Conflict Resolution from The Office
  8. Video: 03.07 - Resolving Task Conflicts
  9. Video: 03.08 - Recap: Manage Team Dynamics
  10. Reading: Unit Lecture Slides

Graded: Managing Team Dynamics

WEEK 4


Creating Sustainable Team Performance and Learning



This module is focused on creating sustainable levels of high-performance in teams. In this module you will therefore learn how to evaluate team performance and how to ensure this high performance is sustainable in your teams. Relatedly, we will discuss how to ensure team learning and effective flow of new ideas in your teams.


15 videos, 2 readings expand


  1. Video: 04.01 - Evaluating Team Performance
  2. Video: 04.02 - Assessing Performance
  3. Video: 04.03 - Managing Teammate Satisfaction
  4. Video: 04.04 - Managing Team Performance
  5. Video: 04.05 - Creativity
  6. Video: 04.06 - Psychological Safety
  7. Video: 04.07 - Engaging Your Team
  8. Video: 04.08 - Hit and Hug
  9. Video: 04.09 - Building a Safe Environment
  10. Video: 04.10 - Transactive Memory
  11. Video: 04.11 - Facilitating Team Learning
  12. Video: 04.12 - Learning from Adversity
  13. Video: 04.13 - Instilling a Learning Mindset
  14. Video: 04.14 - Manufacturing Team Success
  15. Video: 04.15 - Creating Sustainable Team Performance
  16. Reading: Unit Lecture Slides
  17. Reading: Post-course Survey

Graded: Creating Sustainable Team Performance and Learning
Graded: Improving Your Team’s Performance

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