Organizational Behavior: How to Manage People

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Opleiderscore: starstarstarstar_borderstar_border 6,3 Coursera (CC) heeft een gemiddelde beoordeling van 6,3 (uit 4 ervaringen)

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Beschrijving

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About this course: Peter Drucker, a pioneer in the field of management, once said that people have a perverse tendency to behave like human beings. Of course, we are not machines, and certainly not programmable. But through the study of organizational behavior, we can gain insights into what makes people tick within a work context. Increasing your understanding of your own behavior and that of your colleagues, teams and leaders, is an important first step to bringing positive change to how you and your organization work. The objective of this course is therefore to provide insight into four key areas: • Motivation. In this course segment we will understand the concept of motivation and …

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: Peter Drucker, a pioneer in the field of management, once said that people have a perverse tendency to behave like human beings. Of course, we are not machines, and certainly not programmable. But through the study of organizational behavior, we can gain insights into what makes people tick within a work context. Increasing your understanding of your own behavior and that of your colleagues, teams and leaders, is an important first step to bringing positive change to how you and your organization work. The objective of this course is therefore to provide insight into four key areas: • Motivation. In this course segment we will understand the concept of motivation and review various perspectives that will help you understand how we can motivate others. • Leadership. In this part of the course, we will analyze the concept of leadership and consider various perspectives and approaches to help shed light on leadership emergence and effectiveness. • Teamwork. Here we look at team functioning and effectiveness. Using the widely used input – process – output model of team effectiveness, we consider such topics as team diversity, team processes, and team outcomes. • Culture. Finally, we'll move to the level of the organization and consider the concept of organizational culture, also touching upon the concept of national culture. We look at the various ways in which culture is expressed, and discuss the implications of culture for people within organizations and cross-cultural collaborations.

Who is this class for: This course is aimed at anyone who wants to improve their managerial skills by gaining insight into the basic pillars of organizational behavior. No prior business or organizational behavior experience is necessary.

Created by:  IESE Business School
  • Taught by:  Anneloes Raes, Assistant Professor

    Managing People in Organizations
Basic Info Course 4 of 5 in the Foundations of Management Specialization Language English Hardware Req 4 weeks of study, 2-3 hours/week How To Pass Pass all graded assignments to complete the course. User Ratings 4.6 stars Average User Rating 4.6See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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IESE Business School For over fifty years, IESE, the graduate business school of the University of Navarra, has been at the forefront of management education, developing and inspiring business leaders who strive to make a deep, positive and lasting impact on the people, companies and society they serve.

Syllabus


WEEK 1


Course Overview & Week 1: Motivation



Welcome! Before you start today's videos, please have a look at the syllabus. In this first session, I’ll introduce you to one of the central topics of organizational behavior: motivation. We’ll explore why people act as they do so that we can better understand their motivations on the job. These insights will help you understand how managers can influence the people on their teams toward a common goal in the context of organizations. Objectives: To gain insight into human motivation from the different perspectives offered by the diverse prevailing theories in this area.


13 videos, 5 readings expand


  1. Reading: Course Overview & Syllabus
  2. Video: Welcome to the Course
  3. Reading: About Week 1
  4. Reading: Required Reading Week 1: Basics in Work Motivation
  5. Reading: Optional Reading Week 1
  6. Video: 1.- Week 1 Intro
  7. Video: 2.- Content Theories, Part 1
  8. Video: 3.- Content Theories, Part 2
  9. Video: 4.- The Nature of Our Jobs, Part 1
  10. Video: 5.- The Nature of Our Jobs, Part 2
  11. Video: 6.- The Goals We Want to Achieve
  12. Discussion Prompt: Money and Motivation
  13. Video: 7.- Process Theories, Part 1
  14. Video: 8.- Process Theories, Part 2
  15. Video: 9.- Comparisons to Others
  16. Video: 10.- Learning And Self-Efficacy
  17. Video: 11.- Outcome Theories, Part 1
  18. Video: 12.- Outcome Theories, Part 2
  19. Discussion Prompt: Generational Differences in Motivation?
  20. Reading: Quiz 1 Solutions

Graded: Week 1- Motivation

WEEK 2


Week 2: Leadership



Type the word “leadership” into Amazon’s search engine and you’ll find 150,000 related books. This is indeed a popular topic! But what is leadership really? Are leaders born or made? What traits and skills makes some people able to influence people to direct their energy towards a common objective? We will discuss all of these questions and explore some of the theories behind the study of leadership. Objective: To understand what leadership is, what makes a good leader, and how managers may develop the relevant skills to evolve in their roles.


10 videos, 4 readings expand


  1. Reading: About Week 2
  2. Reading: Required Reading Week 2: Business or Enterprise?
  3. Reading: Optional Reading Week 2
  4. Video: 1.- Week 2 Intro
  5. Video: 2.- What Is Leadership?
  6. Video: 3.- Trait Theories
  7. Video: 4.- Trait Theories, Part 2
  8. Discussion Prompt: Admired Leaders Are Also Flawed
  9. Video: 5.- Behavioral Theories
  10. Video: 6.- Contingency Theories, Part 1
  11. Video: 7.- Contingency Theories, Part 2
  12. Video: 8.- Contingency Theories, Part 3
  13. Video: 9.- Neo-charismatic Theories
  14. Video: 10.- Current Perspectives
  15. Reading: Quiz 2 Solutions

Graded: Week 2 - Leadership

WEEK 3


Week 3: Teamwork



Teamwork is more than a business school buzz word; it’s a key element on the job today. Teams can be working side-by-side or spread across the world. What are the dynamics at play on different teams? What happens when conflict arises? Can teams evolve and overcome conflict to yield productive outcomes? This week we’ll address all of these questions to help you understand the complexity and importance of teamwork. Objective: To offer you some key insights so that you can take a step back from your own team at work and look back in with a fresh perspective.


10 videos, 4 readings expand


  1. Reading: About Week 3
  2. Reading: Required Reading Week 3: Leadership in Work Teams
  3. Reading: Optional Reading Week 3
  4. Video: 1.- Week 3 Intro
  5. Video: 2.- Team Design, Part 1
  6. Video: 3.- Team Design, Part 2
  7. Video: 4.- Team Composition, Part 1
  8. Video: 5.- Team Composition, Part 2
  9. Video: 6.- Team Processes, Part 1
  10. Video: 7.- Team Processes, Part 2
  11. Discussion Prompt: Transforming an Ineffective Team
  12. Video: 8.- Teams Over Time, Part 1
  13. Video: 9.- Teams Over Time, Part 2
  14. Video: 10.- Week 3 Recap
  15. Reading: Quiz 3 Solutions

Graded: Week 3 - Teamwork

WEEK 4


Week 4: Culture



Culture exists on many more levels than one would immediately assume. Each organization can have a unique work culture, and this, in turn, can be greatly influenced by the country in which it operates. This week we will look at how our culture influences how we think and act on the job. Objective: To understand the crucial role culture plays in understanding people’s attitudes and actions in a work environment.


13 videos, 4 readings expand


  1. Reading: About Week 4
  2. Reading: Required Reading Week 4: Cultural Competence
  3. Reading: Recommended Reading Week 4
  4. Video: 1.- Week 4 Intro
  5. Video: 2.- Introduction to Rijk Zwaan
  6. Video: 3.- What Is Culture?
  7. Video: 4.- The Three Levels of Culture
  8. Video: 5.- Rijk Zwaan’s Levels of Culture
  9. Video: 6.- Organizational Culture
  10. Video: 7: National Culture Part 1
  11. Video: 8.- National Culture, Part 2
  12. Video: 9.- National Culture, Part 3
  13. Discussion Prompt: Experiencing Cultural Adaptation
  14. Video: 10.- Week 4 Recap
  15. Video: 11.- Organizational Behavior Course Recap, Part 1
  16. Video: 12.- Organizational Behavior Course Recap, Part 2
  17. Video: 13.- Rijk Zwaan Company Video
  18. Reading: Quiz 4 Solutions

Graded: Week 4 - Culture (Part 1)
Graded: Week 4, Final Quiz - Part 2

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