Supply Chain Management: A Learning Perspective

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Opleiderscore: starstarstarstar_borderstar_border 6,3 Coursera heeft een gemiddelde beoordeling van 6,3 (uit 4 ervaringen)

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Beschrijving

About this course: As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products. But if you take a closer look at how each of these products can be made and eventually delivered to you, you will realize that each one of these is no short of miracle. For example, which fruit do…

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products. But if you take a closer look at how each of these products can be made and eventually delivered to you, you will realize that each one of these is no short of miracle. For example, which fruit do you like? Consider fresh strawberries. In order for the strawberries to be on your breakfast table, there must be numerous functions, activities, transactions, and people involved in planting, cultivating, delivering, and consuming strawberries. Moreover, all of these functions, activities, transactions, and people are connected as an integral chain, through which physical products like strawberries themselves and virtual elements such as information and communication flow back and forth constantly. By grouping related functions or activities, we have a supply chain, comprised of four primary functions such as supplier, manufacturer, distributor, and finally consumer. A supply chain is essentially a value chain. For the society or economy as a whole, the goal is to maximize value, i.e., to create satisfactory value without spending too much. In order to create the maximum value for the strawberry supply chain, every participant in the chain must carry out its function efficiently. In addition, all of the members must coordinate with each other effectively in order to ensure value maximization. We have to face the same issues for almost all the products and services we take for granted in our everyday life, e.g., cars, hamburgers, haircuts, surgeries, movies, banks, restaurants, and you name it! In this course, we want to understand fundamental principles of value creation for the consumers or the market. We try to answer questions like how the product or service is made, how the value-creating activities or functions are coordinated, who should play what leadership roles in realizing all these, and so on. As our course title hints, we approach all of these issues from a learning perspective, which is dynamic in nature and emphasizes long-term capability building rather than short-term symptomatic problem solving.

Created by:  Korea Advanced Institute of Science and Technology
  • Taught by:  Bowon Kim, Professor

    KAIST Business School
Commitment 14 hours of videos and quizzes Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.5 stars Average User Rating 4.5See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Korea Advanced Institute of Science and Technology The Korea Advanced Institute of Science and Technology (KAIST) was established in 1971 by the Korean government as the nation’s first research-intensive graduate school for science, engineering and technology. It has now grown into one of the world’s best universities, delivering top notch education and research programs for undergraduate and graduate students. KAIST encourages interdisciplinary and convergent research across a wide spectrum of disciplines, as well as strong collaborations with industry and global institutions.

Syllabus


WEEK 1


Re-opening Introduction
In this chapter, Professor Bowon Kim briefly introduces students to this course. It is about philosophical and moral foundation of a supply chain management.


5 videos expand


  1. Video: Foundation of SCM Implementation Part 1
  2. Video: Foundation of SCM Implementation Part 2
  3. Video: Learning from History,i.e., Experience Part 1
  4. Video: Learning from History,i.e., Experience Part 2
  5. Video: Learning from History,i.e., Experience Part 3


WEEK 2


Introduction to Value, Value Creation, and Supply Chain Management
In this chapter, we will learn what a supply chain is, what supply chain management is all about, and why it is important to grasp the fundamentals of supply chain management in creating real value for the customers.


6 videos, 1 reading expand


  1. Reading: Syllabus
  2. Video: What is Supply Chain Management
  3. Video: Value Creation Hierarchy
  4. Video: What is Value Chain
  5. Video: Focal Company in Supply Chain Management
  6. Video: Value Life Cycle Part 1
  7. Video: Value Life Cycle Part 2

Graded: Introduction to Value, Value Creation, and Supply Chain Management

WEEK 3


Management Capability



Effective SCM requires the firm to have strong operations capabilities. One can group various operations capabilities into three representative capabilities: Controllability, flexibility, and integrating capability. In order to be competitive in the market, the firm must retain high levels of these capabilities. In this chapter, we will discuss what the management capabilities are and the relationship among these capabilities.


9 videos expand


  1. Video: Management Capability
  2. Video: Controllability versus Flexibility Part 1
  3. Video: Controllability versus Flexibility Part 2
  4. Video: Tradeoff between Capabilities Part 1
  5. Video: Tradeoff between Capabilities Part 2
  6. Video: Integrating Capability
  7. Video: Dynamic Changes of Capability
  8. Video: Chain of Capability
  9. Video: Incremental versus Radical Improvement

Graded: Management Capabilities

WEEK 4


Learning Perspective



Learning is an essential part of any creative activity. In this chapter, we will learn what the learning capability is and its dynamics in supply chain management. We will also look into the learning propensity model and how the learning processes influence the performance of a supply chain system.


9 videos expand


  1. Video: Learning Capability - Basic Definition
  2. Video: Learning Capability - Dynamic Perspective
  3. Video: Learning Capability - An Example I
  4. Video: Learning Capability - An Example II
  5. Video: Learning Capability - An Example III
  6. Video: Cause-and-Effect Analysis
  7. Video: Single-loop and Double-loop Learning
  8. Video: Learning Dynamics - Learning Propensity Model
  9. Video: Learning Organization for SCM

Graded: Learning Perspective

WEEK 5


Quality Management



Quality is one of the most important factors that determine the utility. That is, the higher the quality, the larger the utility experienced by the customer. But, quality is not a one-dimensional concept. In fact, it is a highly complex, multi-layered one. In this chapter, we will explore this complex concept, 'Quality'. We will learn dimensions of quality, total quality management (TQM), quality dynamics and statistical process control (SPC) in detail.


9 videos expand


  1. Video: Quality - Multidimensional Nature
  2. Video: Quality - Order Winning versus Qualifying
  3. Video: Quality Costs - Quality Failure
  4. Video: Total Quality Management
  5. Video: Quality Improvement Dynamics - Quality is Free?
  6. Video: Quality Dynamics - "Quality-Learning"
  7. Video: Quality - Statistical Process Control Part 1
  8. Video: Quality - Statistical Process Control Part 2
  9. Video: Quality - Process Capability

Graded: Quality Management

WEEK 6


New Product Innovation



New product innovation is the key to firm's success. In order to sustain successful business, the firm must design and manage its new product process effectively and efficiently. In this chapter, we will learn new product innovation and new product development process. Especially, we will look into and compare two approaches, traditional approach and cross-functional approach.


6 videos expand


  1. Video: New Product Innovation
  2. Video: NPD Process - Two Approaches Part 1
  3. Video: NPD Process - Two Approaches Part 2
  4. Video: Cost-Benefit Analysis
  5. Video: Important Role of CFT Approach
  6. Video: Three Stages of Change

Graded: New Product Innovation

WEEK 7


Supply Chain Strategy I: Structural and Infrastructural Dimensions
In order to optimize the supply chain performance, the firm must design its supply chain effectively. In this chapter, we will talk about how to design the effective supply chain and look into the designing factors of supply chain management in detail.


7 videos expand


  1. Video: Formal Definition of SCM
  2. Video: Designing Factors - Structural Dimension Part 1
  3. Video: Designing Factors - Structural Dimension Part 2
  4. Video: Designing Factors - Infrastructural Dimension
  5. Video: Sustainable SC Coordination
  6. Video: SCM Process Strategy
  7. Video: To Minimize the Mismatch between Supply and Demand

Graded: Supply Chain Strategy I: Structural and Infrastructural Dimensions

WEEK 8


Supply Chain Strategy II: Coordination for Value Creation
Coordination is the key dimension of infrastructure in supply chain management. In this chapter, we will talk about what supply chain coordination is and why it is important. And we will learn vendor-managed inventory (VMI) and postponement in detail.


4 videos expand


  1. Video: Supply Chain Coordination
  2. Video: Bullwhip Effect and Information Quality
  3. Video: Vendor-Managed Inventory (VMI)
  4. Video: Postponement

Graded: Supply Chain Strategy II: Coordination for Value Creation

WEEK 9


Supply Chain Globalization and Sustainability
Why is the effective SCM important for the firm to gain competitive advantage in the global market? In this chapter, we will consider crucial issues related to the question and deal with global supply chain management and value chain sustainability.


5 videos expand


  1. Video: Global Supply Chain Management Part 1
  2. Video: Global Supply Chain Management Part 2
  3. Video: Value Chain Sustainability
  4. Video: Effective Decision Making for Global, Sustainable SCM
  5. Video: Managerial Insights

Graded: Supply Chain Globalization and Sustainability

WEEK 10


Final Exam
The final exam is based on the concepts and theories we have learned in this course. It includes 30 multiple choice questions.




    Graded: Final Exam

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