The Dynamics of Group Communication

Type product
Logo van Coursera (CC)
Opleiderscore: starstarstarstar_halfstar_border 6,6 Coursera (CC) heeft een gemiddelde beoordeling van 6,6 (uit 5 ervaringen)

Tip: meer info over het programma, prijs, en inschrijven? Download de brochure!

Beschrijving

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course is all about working with other people in groups, and how to communicate more effectively to have better group experiences and achieve better group results. Most of our best and worst experiences in life—both professional and personal—happen in groups with other people. In virtually every area of our lives, we have the opportunity (or the requirement) to connect with other people to accomplish some sort of collective outcome that could not be achieved individually. The success or failure of these outcomes usually depends on the interaction of the group—how people communicate with each other and make decisions. Therefore, to succeed in our careers and to be…

Lees de volledige beschrijving

Veelgestelde vragen

Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.

Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: Microsoft Dynamics AX (ERP), Microsoft R, Zakelijk Engels, Duits en Engels.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course is all about working with other people in groups, and how to communicate more effectively to have better group experiences and achieve better group results. Most of our best and worst experiences in life—both professional and personal—happen in groups with other people. In virtually every area of our lives, we have the opportunity (or the requirement) to connect with other people to accomplish some sort of collective outcome that could not be achieved individually. The success or failure of these outcomes usually depends on the interaction of the group—how people communicate with each other and make decisions. Therefore, to succeed in our careers and to be good citizens in our society we must be able to work with other people in groups and understand group interaction. Accordingly, this course focuses on the key dynamics of group communication, including group development, decision making, conflict and negotiation, difference and diversity, and technology and innovation…all of which are related to our underlying assumptions about communication and our understanding of human interaction. Our goal is to help you learn these important dynamics of group communication, and put them into practice to improve your overall group work.

Who is this class for: This course is intended for people who currently work in groups (or expect group work to be an important part of their future), who want to improve their group communication skills, and who want a better overall understanding of the phenomenon of group work.

Created by:  University of Colorado Boulder
  • Taught by:  Matthew A. Koschmann, PhD, Associate Professor

    Department of Communication
Level Beginner Language English How To Pass Pass all graded assignments to complete the course. User Ratings 4.4 stars Average User Rating 4.4See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from your peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

University of Colorado Boulder CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.

Syllabus


WEEK 1


Module 1



Module 1 is all about communication. But not the common sense or taken-for-granted notions of communication you might expect. Instead, we’re going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. We’ll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in today’s groups. We’ll also explore some of the hidden forces of group communication, like context, systems and institutions, and design. These are all things that are “present” in any group situation, influencing how we interact with each other, but easy to miss if we’re not looking. We want to expand our field of vision, so to speak, so we have a fuller understanding of what’s happening in any group situation.


8 videos expand


  1. Video: Introduction to the Course
  2. Video: Summary of Course
  3. Discussion Prompt: Intro
  4. Video: 1: Theories of Communication
  5. Video: 2: Communication as Transmission
  6. Video: 3: Communication as Social Construction
  7. Video: 4: Context (Professional and Civic, Difference Between Groups and Teams)
  8. Video: 5: Interaction Design
  9. Video: 6: Systems and Institutions
  10. Discussion Prompt: Application: Rethinking Communication

Graded: Week 1 Quiz

WEEK 2


Module 2



Module 2 focuses on group development and decision making. We’ll look at how groups come together through socialization, how they develop norms, and how roles emerge. And we’ll compare and contrast different models that explain these processes. We’ll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we’ll explore how groups can be more creative and innovative in their decision making.


7 videos expand


  1. Video: 0. Importance of Group Development and Decision Making
  2. Video: 1. Socialization, Norms, and Roles
  3. Video: 2. Phase Models of Group Development
  4. Video: 3. Multiple Sequence Model of Group Development
  5. Video: 4. Hidden Traps in Decision Making
  6. Video: 5. Practices for Making Better Decisions
  7. Video: 6. Creativity and Innovation
  8. Discussion Prompt: Application: Group Development and Decision Making

Graded: Week 2 Quiz
Graded: Application Assignment: Movie Analysis

WEEK 3


Module 3



Module 3 is all about conflict, difference, and diversity. We’ll learn how groups can have a good fight and how you can choose the right words in a dispute…as well as how to negotiate with others when things get difficult. We’ll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups. And we’ll pay special attention to communication and gender, one of the most significant aspects of difference and diversity for groups to understand.


7 videos expand


  1. Video: 0: Importance of Managing Conflict and Appreciating Difference and Diversity
  2. Video: 1. How to have a Good Fight
  3. Video: 2. Choosing the Right Words
  4. Video: 3. Basics of Effective Negotiation
  5. Video: 4. Diversity Matters
  6. Video: 5. Understanding Identity
  7. Video: 6. Communication and Gender
  8. Discussion Prompt: Application : Conflict

Graded: Week 3 Quiz

WEEK 4


Module 4



Module 4 covers group communication and technology…an increasingly prevalent aspect of the modern landscape of group work we must understand. We’ll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. We’ll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication, and we’ll explore some cutting-edge thinking about technology and group work through the fascinating theory of sociomateriality.


7 videos, 1 reading expand


  1. Video: 0. Importance of Understanding Technology for Group Communication
  2. Video: 1. Virtual Work
  3. Video: 2. How Groups are Using Technology
  4. Video: 3. Models - Media Richness and Dual Capacity
  5. Video: 4. Practical-Compatibility, Measuring Productivity, Anonymity, Synchronicity
  6. Video: 5. Conceptual-Social Presence, Tech Determinism, and Tech Optimism
  7. Video: 6. Sociomateriality
  8. Discussion Prompt: Application: Technology and Group Communication
  9. Reading: Suggested Readings

Graded: Week 4 Quiz
Graded: Case Study Creation

Blijf op de hoogte van nieuwe ervaringen

Er zijn nog geen ervaringen.

Deel je ervaring

Heb je ervaring met deze cursus? Deel je ervaring en help anderen kiezen. Als dank voor de moeite doneert Springest € 1,- aan Stichting Edukans.

Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.

Download gratis en vrijblijvend de informatiebrochure

Aanhef
(optioneel)
(optioneel)
(optioneel)
(optioneel)
(optioneel)

Heb je nog vragen?

(optioneel)
We slaan je gegevens op om je via e-mail en evt. telefoon verder te helpen.
Meer info vind je in ons privacybeleid.