Service Design Masterclass

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Service Design Masterclass

Fabrica 360
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Beschrijving

Dynamic Hands-on Masterclass Covering the Fundamental Service Design Process, Tools and Mindset for Service Innovation and Organizational Transformation.

Based on design thinking, service design is truly the next big competitive advantage for the business. With user-centered design at its heart, service design is about the design or experiences customers love. In a digital age, it's hard to imagine designing services without data and technology. But technology itself won't solve a user's problem and create a delightful experience.

In this master class you will learn how to shift away from a technology or marketing focus towards real empathy for your customers.

This hands-on experience ins…

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Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: Globalisering, Design Thinking, Management Algemeen, Internet projectmanagement en Ondernemen.

Dynamic Hands-on Masterclass Covering the Fundamental Service Design Process, Tools and Mindset for Service Innovation and Organizational Transformation.

Based on design thinking, service design is truly the next big competitive advantage for the business. With user-centered design at its heart, service design is about the design or experiences customers love. In a digital age, it's hard to imagine designing services without data and technology. But technology itself won't solve a user's problem and create a delightful experience.

In this master class you will learn how to shift away from a technology or marketing focus towards real empathy for your customers.

This hands-on experience inspires professionals from different sectors and help them with practical knowledge, tips and methods to design the ultimate customer experience and to transform their organization for the future. The methodology is set-up in such a way that you will be able to implement your learnings directly during your daily work.

Additional benefits: Certificate for attendance from the Service Design Network

Full description and tentative agenda: https://www.fabrica360.eu/service-design

Ask for a quote: hey@fabrica360.eu

Stretgic design and innovation agency providing trainings in service design, design thinking, creative leadership, storytelling, platform design.

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    Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.