Communicatieve vaardigheden
"This training helped me to be conscious of the different levels of communication, the importance of the attitude (performance) and the expression of trust during a presentation. Also to be aware of listening and influencing styles.
Great content, it could be better if the instructor share other materials where we can learn more about what she presented, like books, videos, podcats, etc.
I enjoyed the activities and the participation in case studies. " - 24-05-2023 00:00
"This training helped me to be conscious of the different levels of communication, the importance of the attitude (performance) and the expre… alles lezen - 24-05-2023 00:00
Startdata en plaatsen
Feedback Training & Consulting biedt haar producten standaard aan in de volgende regio's: Amersfoort, Antwerpen, Breda, Dordrecht, Tilburg, Utrecht
Beschrijving
Leer hoe je diverse vormen van communicatie toepast. Met de inzichten van gedrag weet je hoe je met je communicatie daarop in kan spelen. Je leert denken en praten vanuit de ontvanger van de boodschap, weloverwogen je standpunt te bepalen, structuur aan te brengen in de communicatie en de kwaliteit van de informatieoverdracht te verbeteren.
Onderwerpen
- Communicatievormen.
- Hoe je overkomt op anderen.
- Do's en Don'ts
- Je verplaatsen in de ontvanger.
- Gedrag herkennen en erop inspelen.
- Verschil tussen extravert en introvert gedrag.
- Zendtijd geven en krijgen.
- Gelijktijdig denken en praten voorkomen.
- Je standpunt presenteren.
- Communicatie structureren.
- Kwaliteit informatieoverdracht ve…

Veelgestelde vragen
Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.
Leer hoe je diverse vormen van communicatie toepast. Met de inzichten van gedrag weet je hoe je met je communicatie daarop in kan spelen. Je leert denken en praten vanuit de ontvanger van de boodschap, weloverwogen je standpunt te bepalen, structuur aan te brengen in de communicatie en de kwaliteit van de informatieoverdracht te verbeteren.
Onderwerpen
- Communicatievormen.
- Hoe je overkomt op anderen.
- Do's en Don'ts
- Je verplaatsen in de ontvanger.
- Gedrag herkennen en erop inspelen.
- Verschil tussen extravert en introvert gedrag.
- Zendtijd geven en krijgen.
- Gelijktijdig denken en praten voorkomen.
- Je standpunt presenteren.
- Communicatie structureren.
- Kwaliteit informatieoverdracht verbeteren.
- Woordkeus en non-verbale communicatie.
- Luisteren, samenvatten en doorvragen.
- Overtuigend argumenteren en discussieren.
- Communiceren in klantgesprekken en groepsgesprekken.
- Klachtenmanagement.
- Feedback geven en ontvangen.
Verankering
- Je ontvangt een gedragsanalyse waaruit onder andere blijkt waar je valkuilen liggen op het gebied van communicatie.
- Voorafgaande aan de training worden de (interne) (klant)contactmomenten geïnventariseerd. Per contactmoment worden normen vastgesteld op het gebied van communicatie. Deze contactmomenten en normen worden samen vastgelegd in een handboek, dat je als naslagwerk kunt gebruiken.
Doelgroep
Iedereen die zijn communicatieve vaardigheden wil verbeteren.
Investering
Voor deze driedaagse open inschrijvingstraining Communicatieve vaardigheden investeer je € 1.985,-. Dit bedrag is exclusief BTW, inclusief telefonische intake, materiaalkosten, certificaat van deelname en verzorging.
Met STAP-subsidie bedraagt de investering voor deze training € 1.425,- (inclusief BTW).
De prijs voor de driedaagse open inschrijvingstraining Communicatieve vaardigheden bedraagt € 1.985,-. Dit bedrag is exclusief BTW, inclusief materiaalkosten, persoonlijke DISC gedragsanalyse en verzorging.
Deze training is ook incompany te volgen, als maatwerk voor de specifieke situatie die geldt binnen jouw organisatie. Feedback Training & Consulting maakt graag een voorstel.
Deze training kan gevolgd worden met STAP-subsidie.
Deze subsidie is voor particulieren. Het bedrag is maximaal €
1.000,- en wordt berekend over het investeringsbedrag inclusief
BTW.
De investering voor deze training is inclusief BTW € 2.401,85. Met
€ 1.000,- STAP-subsidie wordt de investering voor deze training €
1.401,85.
"This training helped me to be conscious of the different levels of communication, the importance of the attitude (performance) and the expression of trust during a presentation. Also to be aware of listening and influencing styles.
Great content, it could be better if the instructor share other materials where we can learn more about what she presented, like books, videos, podcats, etc.
I enjoyed the activities and the participation in case studies. " - 24-05-2023 00:00
"This training helped me to be conscious of the different levels of communication, the importance of the attitude (performance) and the expre… alles lezen - 24-05-2023 00:00
"The goal for this training to gain the basic communication skills in terms of both speaking and listening. The exercises in the training were very interactive and it was good to see other peoples behaviors on a variety of cases. The trainer was very successful, understanding, and kind. " - 24-05-2023 00:00
"The goal for this training to gain the basic communication skills in terms of both speaking and listening. The exercises in the training wer… alles lezen - 24-05-2023 00:00
"I liked the training, it was insightful and I hope that it will help me to improve my listening, communication and negotiation skills. The atmosphere was very friendly so I was not afraid to speak up. " - 24-05-2023 00:00
"I liked the training, it was insightful and I hope that it will help me to improve my listening, communication and negotiation skills. The a… alles lezen - 24-05-2023 00:00
"The training was a nice combination of theory and practice and got me out of my comfort zone. It wasnt just about obvious basics but really laid nice groundwork for all my communication skills " - 24-05-2023 00:00
"The training was a nice combination of theory and practice and got me out of my comfort zone. It wasnt just about obvious basics but really … alles lezen - 24-05-2023 00:00
"Some relevant strategies and focus points for basic communication were shown. For me, they are effective and insightful. The practical cases also gave additional insights. I recommend to spend more time giving concrete examples of the explained insights before getting into the cases. " - 24-05-2023 00:00
"Some relevant strategies and focus points for basic communication were shown. For me, they are effective and insightful. The practical cases… alles lezen - 24-05-2023 00:00
"My aim was to gain strategies for winning negotiations. It is always good to have a reflection of your own characteristics and know the benefits of it. Good practical exercise " - 15-03-2023 00:00
"My aim was to gain strategies for winning negotiations. It is always good to have a reflection of your own characteristics and know the bene… alles lezen - 15-03-2023 00:00
"I came in with an open mind and am happily surprised. It?s been a good training with fun exercises that all have contributed in conveying the message.
I have a number of things that I?ll try to implement in my work life. " - 15-03-2023 00:00
"I came in with an open mind and am happily surprised. It?s been a good training with fun exercises that all have contributed in conveying th… alles lezen - 15-03-2023 00:00
"To learn more about myself. I woukd recommend it to colleagues to get insight and and also build on relationships within the company. I was supprised about how I was precived compared to how I see myself.
Good training all and all! " - 15-03-2023 00:00
"To learn more about myself. I woukd recommend it to colleagues to get insight and and also build on relationships within the company. I was … alles lezen - 15-03-2023 00:00
"Very informative and helpful on how to use certain tools . I do think it might be better for the next time to have a bit more time to practice certain theorie " - 15-03-2023 00:00
"Very informative and helpful on how to use certain tools . I do think it might be better for the next time to have a bit more time to practi… alles lezen - 15-03-2023 00:00
"A lot of what I have experienced before but with new insights and time given to explore with colleagues. Particularly around personality types and interactions both with customers and colleagues " - 15-03-2023 00:00
"A lot of what I have experienced before but with new insights and time given to explore with colleagues. Particularly around personality typ… alles lezen - 15-03-2023 00:00
"I wanted to improve my communication skills to achieve my goals and maintain good relationships at the same time. This goal has been met. I learned a bit about negotiating, about self-presentation and most importantly about the fact that I can slow down my speech. " - 16-12-2022 00:00
"I wanted to improve my communication skills to achieve my goals and maintain good relationships at the same time. This goal has been met. I … alles lezen - 16-12-2022 00:00
"The exercises were interesting, whole thing was fun. I am not really sure how big of an issue is communication in my job, possibly it is just not a problem for me. " - 16-12-2022 00:00
"The exercises were interesting, whole thing was fun. I am not really sure how big of an issue is communication in my job, possibly it is jus… alles lezen - 16-12-2022 00:00
"I learn a lot during this training session, I liked the fact that there were a lot of exercises. I learn about different styles and how to influence people (I never heard about it before). " - 16-12-2022 00:00
"I learn a lot during this training session, I liked the fact that there were a lot of exercises. I learn about different styles and how to i… alles lezen - 16-12-2022 00:00
"Very nice group of people. Trainers were very good to adjust to your the needs of the people. Nice insights and good combination of theory and interactive sessions, thank you " - 12-12-2022 00:00
"Very nice group of people. Trainers were very good to adjust to your the needs of the people. Nice insights and good combination of theory a… alles lezen - 12-12-2022 00:00
"Tools and techniques suggested by the trainers and very practical and handy. Also, the assignments helped translating the concepts to practicalities. I feel that I have learned something that I can use it.
" - 12-12-2022 00:00
"Tools and techniques suggested by the trainers and very practical and handy. Also, the assignments helped translating the concepts to practi… alles lezen - 12-12-2022 00:00
"Very good interactive exercises, pleasant presentation and flexible. Good topics for the group. Sessions gave energy, so most certainly a good course !!!
Pleased with this training, would advice it to others as well. " - 12-12-2022 00:00
"Very good interactive exercises, pleasant presentation and flexible. Good topics for the group. Sessions gave energy, so most certainly a go… alles lezen - 12-12-2022 00:00
"- The training was good, and energetic. Received very good insights.
- one of the key concepts ( impact vs interest) was used interchangeably. This had an influence on the assignment as well. " - 12-12-2022 00:00
"- The training was good, and energetic. Received very good insights. - one of the key concepts ( impact vs interest) was used interchang… alles lezen - 12-12-2022 00:00
"Good practical session. It was open in communication and pace. Easy to understand. Gave insight in identifying the stakeholders and influence styles. More focus on using the technique to improve and enhance the influence skills would be icing on the cake
" - 12-12-2022 00:00
"Good practical session. It was open in communication and pace. Easy to understand. Gave insight in identifying the stakeholders and influenc… alles lezen - 12-12-2022 00:00
"The training gave me good insights on how to do mapping. The fact that this training was dynamic and also gave us the ability to change the content of the training was very good. The trainers were good fun. " - 12-12-2022 00:00
"The training gave me good insights on how to do mapping. The fact that this training was dynamic and also gave us the ability to change the … alles lezen - 12-12-2022 00:00
"Ik heb deze training als zeer waardevol ervaren en fijn om dit met elkaar te kunnen delen !
De situaties zijn herkenbaar met de juiste handvaten waar je niet automatisch aan denkt omdat je in de oude groeven stapt ! " - 03-11-2022 00:00
"Ik heb deze training als zeer waardevol ervaren en fijn om dit met elkaar te kunnen delen ! De situaties zijn herkenbaar met de juiste han… alles lezen - 03-11-2022 00:00
Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.