{"html":{".container--page":"\u003cdiv class=\"container container--page container--subject with-content-background\"\u003e\u003csection class=\"content content--medium aligned-right\"\u003e\u003cdiv class=\"filter-overlay\"\u003e\u003cdiv class=\"filter-overlay__loader\"\u003e\u003cdiv class=\"filter-overlay__icon\"\u003e\u003cdiv class=\"icon__circle icon-event_available\"\u003e\u003ci class=\"ma-event_available material-icons icon--medium\"\u003eevent_available\u003c/i\u003e\u003c/div\u003e\u003c/div\u003e\u003csvg class=\"circular\" viewBox=\"25 25 50 50\"\u003e\u003ccircle class=\"path\" cx=\"50\" cy=\"50\" fill=\"none\" r=\"20\" stroke-miterlimit=\"10\" stroke-width=\"2\"\u003e\u003c/circle\u003e\u003c/svg\u003e\u003c/div\u003e\u003cdiv class=\"filter-overlay__usp\"\u003e\u003cdiv class=\"as-h3\"\u003eInschrijven met laagste prijsgarantie\u003c/div\u003e\u003cp\u003eKlaar om te gaan leren? Schrijf je direct in.\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"ajax-wrapper\"\u003e\u003ch1 class=\"subject__title\"\u003e19 Customer Experience trainingen, cursussen \u0026amp; opleidingen\u003c/h1\u003e\u003cp class=\"subject__alternatives show-from-tablet\"\u003eBekijk ook: \u003ca title=\"Vergelijk 100 Google Analytics cursussen \u0026amp; trainingen\" rel=\"nofollow\" href=\"/marketing/google-analytics/it-university\"\u003eGoogle Analytics\u003c/a\u003e, \u003ca title=\"36 Customer Journey trainingen, cursussen \u0026amp; opleidingen\" rel=\"nofollow\" href=\"/marketing/customer-journey/it-university\"\u003eCustomer Journey\u003c/a\u003e, \u003ca title=\"248 UX / User Experience Design trainingen, cursussen \u0026amp; opleidingen\" rel=\"nofollow\" href=\"/internet-media/ux/it-university\"\u003eUX / User Experience Design\u003c/a\u003e, \u003ca title=\"33 Opleidingen over Neuromarketing\" rel=\"nofollow\" href=\"/marketing/neuromarketing/it-university\"\u003eNeuromarketing\u003c/a\u003e en \u003ca title=\"9 User Stories trainingen, cursussen \u0026amp; opleidingen\" rel=\"nofollow\" href=\"/marketing/user-stories/it-university\"\u003eUser Stories\u003c/a\u003e.\u003c/p\u003e\u003cp class=\"subject__alternatives show-on-mobile\"\u003eBekijk ook: \u003ca title=\"Vergelijk 100 Google Analytics cursussen \u0026amp; trainingen\" rel=\"nofollow\" href=\"/marketing/google-analytics/it-university\"\u003eGoogle Analytics\u003c/a\u003e, \u003ca title=\"36 Customer Journey trainingen, cursussen \u0026amp; opleidingen\" rel=\"nofollow\" href=\"/marketing/customer-journey/it-university\"\u003eCustomer Journey\u003c/a\u003e en \u003ca title=\"248 UX / User Experience Design trainingen, cursussen \u0026amp; opleidingen\" rel=\"nofollow\" href=\"/internet-media/ux/it-university\"\u003eUX / User Experience Design\u003c/a\u003e.\u003c/p\u003e\u003csection class=\"panel\"\u003e\u003cdiv class=\"result-options--mobile mobile-filter\"\u003e\u003cdiv class=\"mobile-filter__actions\"\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-tune material-icons icon--normal\"\u003etune\u003c/i\u003e 1 actieve filter\u003c/a\u003e\u003ca class=\"toggle-mobile-sorting mobile-filter__button\" href=\"#\"\u003e\u003ci class=\"ma-reorder material-icons icon--normal\"\u003ereorder\u003c/i\u003e Sorteren\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"mobile-filter__active-filters\"\u003e\u003cspan class=\"label--filter\"\u003eIT-Learning\u003c/span\u003e\u003ca class=\"toggle-mobile-filters mobile-filter__edit\" href=\"#\"\u003eWijzig filters\u003ci class=\"ma-keyboard_arrow_right material-icons \"\u003ekeyboard_arrow_right\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"subject-messsages\"\u003e\u003c/div\u003e\u003cdiv class=\"result-options\"\u003e\u003cdiv class=\"compare-buttons--top\"\u003e\u003cinput class=\"button--compare\" type=\"button\" value=\"Vergelijken\" /\u003e\u003c/div\u003e\u003cdiv class=\"sorting aligned-right\"\u003e\u003cdiv class=\"sorting__header\"\u003eSortering veranderen\u003ca class=\"sorting__close\" href=\"#\"\u003e\u003ci class=\"ma-clear material-icons icon--small\"\u003eclear\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"sorting__content\"\u003e\u003cspan class=\"sorting__label\"\u003eSorteren\u003c/span\u003e\u003cul class=\"sorting__list\"\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link is-active\" data-url=\"/marketing/customer-experience/it-university\" data-link-type=\"sort\" href=\"#\"\u003eRelevantie en ervaringen\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/marketing/customer-experience/it-university/prijs-hoog-laag\" data-link-type=\"sort\" href=\"#\"\u003ePrijs (hoog \u0026gt; laag)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/marketing/customer-experience/it-university/prijs-laag-hoog\" data-link-type=\"sort\" href=\"#\"\u003ePrijs (laag \u0026gt; hoog)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/marketing/customer-experience/it-university/duur-lang-kort\" data-link-type=\"sort\" href=\"#\"\u003eTijdsduur (lang \u0026gt; kort)\u003c/a\u003e\u003c/li\u003e\u003cli class=\"sorting__item\"\u003e\u003ca class=\"sorting__link \" data-url=\"/marketing/customer-experience/it-university/duur-kort-lang\" data-link-type=\"sort\" href=\"#\"\u003eTijdsduur (kort \u0026gt; lang)\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-list\"\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1172322\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1172322\" id=\"training-1172322\" value=\"1172322\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Experience: Service Blueprinting\" href=\"/it-university/customer-experience-service-blueprinting\"\u003eCustomer Experience: Service Blueprinting\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCreating a seamless customer experience is no accident. It takes planning and creativity. Service blueprinting is how the best organization…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-service-blueprinting/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-service-blueprinting/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1172119\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1172119\" id=\"training-1172119\" value=\"1172119\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Experience: Journey Mapping\" href=\"/it-university/customer-experience-journey-mapping\"\u003eCustomer Experience: Journey Mapping\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you strive for a customer-centric culture, you have to understand the customer\u0026#39;s journey—every step of the way. Customer journey mappi…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-journey-mapping/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-journey-mapping/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1164861\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1164861\" id=\"training-1164861\" value=\"1164861\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: The 10 Pillars of Customer Experience\" href=\"/it-university/the-10-pillars-of-customer-experience\"\u003eThe 10 Pillars of Customer Experience\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer experience is a team sport! When everyone understands customer experience and the key pillars that support it, powerful enthusiasm…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/the-10-pillars-of-customer-experience/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/the-10-pillars-of-customer-experience/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1165083\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1165083\" id=\"training-1165083\" value=\"1165083\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Aligning Customer Experience with Company Culture\" href=\"/it-university/aligning-customer-experience-with-company-culture\"\u003eAligning Customer Experience with Company Culture\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer experience is emerging as the key driver of growth and a key differentiator for brands that do it well. But it can’t be an after…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/aligning-customer-experience-with-company-culture/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/aligning-customer-experience-with-company-culture/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1170926\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1170926\" id=\"training-1170926\" value=\"1170926\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Thomas A. Stewart and Patricia O\u0026#39;Connell on Designing and Delivering Great Customer Experience\" href=\"/it-university/thomas-a-stewart-and-patricia-o-connell-on-designing-and-delivering-great-customer-experience\"\u003eThomas A. Stewart and Patricia O\u0026#39;Connell on Designing and Delivering Great Customer Experience\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIn this course, join thought leaders Thomas Stewart and Patricia O\u0026#39;Connell as they share their novel approach to service design, and explai…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/thomas-a-stewart-and-patricia-o-connell-on-designing-and-delivering-great-customer-experience/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/thomas-a-stewart-and-patricia-o-connell-on-designing-and-delivering-great-customer-experience/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1169495\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1169495\" id=\"training-1169495\" value=\"1169495\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Experience (CX) Trends\" href=\"/it-university/customer-experience-cx-trends\"\u003eCustomer Experience (CX) Trends\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you’re looking to stay up to date with customer experience (CX) trends, CX expert Jeannie Walters has you covered. Join Jeannie in thi…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-cx-trends/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-cx-trends/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1168195\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1168195\" id=\"training-1168195\" value=\"1168195\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: The CX Value Chain: Linking Customer Experience to Business Outcomes\" href=\"/it-university/the-cx-value-chain-linking-customer-experience-to-business-outcomes\"\u003eThe CX Value Chain: Linking Customer Experience to Business Outcomes\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eA strong customer experience (CX) strategy can provide a distinct competitive advantage in today\u0026#39;s business landscape. In this course, Jean…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/the-cx-value-chain-linking-customer-experience-to-business-outcomes/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/the-cx-value-chain-linking-customer-experience-to-business-outcomes/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1168204\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1168204\" id=\"training-1168204\" value=\"1168204\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Using Data to Create a Better Customer Experience\" href=\"/it-university/using-data-to-create-a-better-customer-experience\"\u003eUsing Data to Create a Better Customer Experience\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eSamuel Cummings, a seasoned expert in data and customer service, explores how to use data to elevate customer interactions. This course hel…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/using-data-to-create-a-better-customer-experience/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/using-data-to-create-a-better-customer-experience/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1168800\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1168800\" id=\"training-1168800\" value=\"1168800\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Experience Strategy: Build a Customer-Centric Culture\" href=\"/it-university/customer-experience-strategy-build-a-customer-centric-culture\"\u003eCustomer Experience Strategy: Build a Customer-Centric Culture\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eIf you want employees to deliver a great customer experience, it’s important to build a customer-centric culture around them. In this cou…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-strategy-build-a-customer-centric-culture/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-strategy-build-a-customer-centric-culture/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1170969\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1170969\" id=\"training-1170969\" value=\"1170969\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Design Thinking: Customer Experience\" href=\"/it-university/design-thinking-customer-experience\"\u003eDesign Thinking: Customer Experience\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer expectations are higher than ever before, and business success is becoming more and more dependent on a company\u0026#39;s ability to meet …\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/design-thinking-customer-experience/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/design-thinking-customer-experience/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1203259\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1203259\" id=\"training-1203259\" value=\"1203259\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Experience: 6 Essential Foundations for Lasting Loyalty\" href=\"/it-university/customer-experience-6-essential-foundations-for-lasting-loyalty\"\u003eCustomer Experience: 6 Essential Foundations for Lasting Loyalty\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eEven if you\u0026#39;re just getting started in customer experience, you probably already know where your organization’s experience isn\u0026#39;t measurin…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-6-essential-foundations-for-lasting-loyalty/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-6-essential-foundations-for-lasting-loyalty/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1254089\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1254089\" id=\"training-1254089\" value=\"1254089\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Creating a Positive Customer Experience (2017)\" href=\"/it-university/creating-a-positive-customer-experience-2017\"\u003eCreating a Positive Customer Experience (2017)\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDo you know how your customers feel about your brand? Providing an excellent customer experience requires thoughtfulness, tact, and the wil…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/creating-a-positive-customer-experience-2017/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/creating-a-positive-customer-experience-2017/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1168651\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1168651\" id=\"training-1168651\" value=\"1168651\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Customer Experience (CX) Foundations\" href=\"/it-university/customer-experience-cx-foundations\"\u003eCustomer Experience (CX) Foundations\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer experience can be a winning business strategy. This course empowers leaders (both formal and informal) who want to create exceptio…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-cx-foundations/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/customer-experience-cx-foundations/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1166385\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1166385\" id=\"training-1166385\" value=\"1166385\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Creating a Positive Customer Experience\" href=\"/it-university/creating-a-positive-customer-experience\"\u003eCreating a Positive Customer Experience\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eDo you know how your customers perceive their complete experience with your company, from first encounter through purchase experience and b…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. Je ontvangt je inloggegevens binnen 1 werkdag nadat we jouw bestelling hebben ontvangen.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\u003cspan class=\"institute-rating rating-score\"\u003e\u003cdiv class=\"product-item__provider--mobile\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003c/span\u003e\u003cdiv class=\"product-item__brochure-button\"\u003e\u003cdiv class=\"ab_050--variation_a\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/creating-a-positive-customer-experience/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"ab_050--variation_b\"\u003e\u003ca class=\"button-link button--cta button--fluid button--normal button--centered\" href=\"/it-university/creating-a-positive-customer-experience/informatie-aanvragen/informatie-aanvragen\"\u003e\u003ci class=\"ma-mail_outline material-icons \"\u003email_outline\u003c/i\u003e Info aanvragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"result-item product-item\" id=\"training-1250311\"\u003e\u003cdiv class=\"checkbox-wrapper\"\u003e\u003cinput type=\"checkbox\" name=\"training-1250311\" id=\"training-1250311\" value=\"1250311\" class=\"is-hidden compare-list__checkbox compare-checkbox\" /\u003e\u003ci class=\"ma-check_box_outline_blank material-icons checkbox-icon\" data-checked=\"check_box\" data-unchecked=\"check_box_outline_blank\"\u003echeck_box_outline_blank\u003c/i\u003e\u003c/div\u003e\u003cdiv class=\"product-item__content\"\u003e\u003ch2 class=\"as-h3 product-item__title\"\u003e\u003ca title=\"E-learning: Aligning Customer Experience with Company Culture (2019)\" href=\"/it-university/aligning-customer-experience-with-company-culture-2019\"\u003eAligning Customer Experience with Company Culture (2019)\u003c/a\u003e\u003c/h2\u003e\u003cdiv class=\"product-item__details\"\u003e\u003cdiv class=\"product-item__provider\"\u003e\u003cimg class=\"thumb\" width=\"100\" height=\"50\" alt=\"Logo van IT-Learning\" title=\"Logo van IT-Learning\" src=\"https://static-3.springest.com/uploads/institute/logo/2871/thumb_it-university-39a45b4bf8d536c8cb2f16d430a80796.png\" /\u003e\u003c/div\u003e\u003cdiv class=\"product-item__meta-info starting-dateplaces-container\"\u003e\u003cdiv class=\"meta-info--starting-dateplaces\"\u003e\u003cspan\u003e\u003c/span\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__description\"\u003e\u003cp\u003eCustomer experience is emerging as the key driver of growth and a key differentiator for brands that do it well. But it can’t be an after…\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"product-item__footer\"\u003e\u003cdiv class=\"product-item__usp-data\"\u003e\u003cspan class=\"method\"\u003eE-Learning\u003c/span\u003e\u003cspan class=\"price\"\u003e€ 245\u003cspan class=\"tooltip-parent tooltip-icon  align-left\"\u003e\u003ci class=\"ma-check material-icons \"\u003echeck\u003c/i\u003e\u003cspan class=\"tooltip align-left\"\u003e\u003cspan class=\"tooltip__content\"\u003e\u003cul class=\"price-tooltip\"\u003e\u003cli\u003e\u003cstrong\u003eBTW:\u003c/strong\u003e Excl. BTW\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVolledigheid prijs:\u003c/strong\u003e Prijs is exclusief btw, verder geen extra kosten. \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eExtra informatie:\u003c/strong\u003e \u003cem\u003eDeze training kan op ieder gewenst moment starten. 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1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/marketing/customer-experience/nima/it-university\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eNIMA\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"SUE| Behavioural Design - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/marketing/customer-experience/behavioural-design-academy/it-university\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eSUE| Behavioural Design\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"MTI2 - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/marketing/customer-experience/mti2/it-university\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eMTI2\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003cli class=\"filter__item\"\u003e\u003ca title=\"De CX Praktijk - 1\" data-link-type=\"filter-add\" class=\"filter__link\" href=\"/marketing/customer-experience/niehoff-experience-consultancy/it-university\"\u003e\u003ci class=\"ma-check_box material-icons checkbox-icon \"\u003echeck_box\u003c/i\u003e\u003cspan class=\"filter__name\"\u003eDe CX Praktijk\u003c/span\u003e\u003cspan class=\"filter__count\"\u003e1\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003ca class=\"filter__toggle expander-link is-expanded\" data-target=\"filter--institutes\" data-expand-title=\"Meer\" data-collapse-title=\"Minder\" href=\"#\"\u003eMinder\u003c/a\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section usp-box\"\u003e\u003cdiv class=\"as-h3\"\u003eVerder leren? Het begint op Springest.nl\u003c/div\u003e\u003cul class=\"usp-list--colored usp-list--default\"\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"school\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eAlles waar je van kunt leren\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eMeer dan 112.000 cursussen, opleidingen, e-learning en incompany trainingen.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"phone\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eHulp bij het zoeken en inschrijven\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eStel je opleidingsvraag, gebruik de keuzehulp of bekijk onze \u003ca href='https://springest.nl/klantenservice'\u003eheldesk\u003c/a\u003e.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"thumb_up\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eGratis informatie aanvragen\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eOp je gemak vergelijken en met je collega's overleggen, meestal direct met PDF.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"star\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eErvaringen van deelnemers\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eRuim 143.000 onafhankelijke ervaringen helpen je kiezen voor de beste opleiders.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"business\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eOok voor leren in je organisatie\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eVolumekorting, incompany training, social learning met collega's en altijd real-time inzicht.\u003c/span\u003e\u003c/li\u003e\u003cli class=\"usp-list__item with-icon-circle\" data-icon=\"event_available\"\u003e\u003cdiv class=\"usp-list__title as-h4\"\u003eInschrijven met laagste prijsgarantie\u003c/div\u003e\u003cspan class=\"is-meta-text\"\u003eKlaar om te gaan leren? Schrijf je direct in, \u003ca href=\"https://springestsupport.freshdesk.com/nl/support/solutions/articles/103000212080-hoe-kan-ik-mijn-inschrijving-annuleren-verplaatsen-\"\u003egratis annuleren\u003c/a\u003e is mogelijk!\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/section\u003e\u003csection class=\"aside__section q-and-a-box\"\u003e\u003cdiv class=\"panel with-border with-background--white\"\u003e\u003cdiv class=\"panel__content\"\u003e\u003cdiv class=\"with-border--bottom\"\u003e\u003cdiv class=\"as-h3 panel__content-title\"\u003eVragen over Marketing\u003c/div\u003e\u003c/div\u003e\u003cul class=\"faq-list\"\u003e\u003cli class=\"faq-list__item\"\u003e\u003ca class=\"faq-list__link\" title=\"Ik ben op zoek naar een trainer of bureau voor VR-game-ontwikkeling\" href=\"/vraagbaak/ik-ben-op-zoek-naar-een-trainer-of-bureau-voor-vr-game-ontwikkeling\"\u003eIk ben op zoek naar een trainer of bureau voor VR-game-ontwikkeling\u003c/a\u003e\u003cspan class=\"faq-list__author\"\u003eGesteld door \u003ca class=\"member-avatar--link avatar avatar--tiny\" href=\"https://www.springest.nl/profiel/saco-koelma\"\u003e\u003c/a\u003e \u003ca class=\"member-profile-link\" href=\"https://www.springest.nl/profiel/saco-koelma\"\u003eSaco Koelma\u003c/a\u003e\u003c/span\u003e\u003c/li\u003e\u003cli class=\"faq-list__item\"\u003e\u003ca class=\"faq-list__link\" title=\"Ik ben op zoek naar een online training online marketing\" href=\"/vraagbaak/ik-ben-op-zoek-naar-een-online-training-online-marketing\"\u003eIk ben op zoek naar een online training online marketing\u003c/a\u003e\u003cspan class=\"faq-list__author\"\u003eGesteld door \u003cdiv class=\"avatar avatar--tiny\"\u003e\u003c/div\u003e Anoniem (4 reacties)\u003c/span\u003e\u003c/li\u003e\u003cli class=\"faq-list__item\"\u003e\u003ca class=\"faq-list__link\" title=\"Ik ben op zoek naar een Google Tag Manager training met STAP-budget\" href=\"/vraagbaak/ik-ben-op-zoek-naar-een-google-tag-manager-training-met-stap-budget\"\u003eIk ben op zoek naar een Google Tag Manager training met STAP-budget\u003c/a\u003e\u003cspan class=\"faq-list__author\"\u003eGesteld door \u003ca class=\"member-avatar--link avatar avatar--tiny\" href=\"https://www.springest.nl/profiel/carmen-robben\"\u003e\u003c/a\u003e \u003ca class=\"member-profile-link\" href=\"https://www.springest.nl/profiel/carmen-robben\"\u003eCarmen Robben\u003c/a\u003e (2 reacties)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv class=\"panel__footer\"\u003e\u003ca class=\"panel__footer-link\" href=\"/vragen/marketing\"\u003eBekijk alle Marketing vragen\u003c/a\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003csection class=\"aside__section learning-trends\"\u003e\u003cdiv class=\"panel with-border learning-trends\"\u003e\u003cdiv class=\"panel__heading\"\u003e\u003cdiv class=\"as-h3 panel__heading-title--aside\"\u003eLearning Trends\u003c/div\u003e\u003cabbr class=\"item fn\" title=\"Customer Experience\"\u003e\u003c/abbr\u003e\u003c/div\u003e\u003cdiv class=\"panel__content\"\u003e\u003cul class=\"trends-list\"\u003e\u003cli class=\"trends-list__item with-products\"\u003e\u003cstrong\u003e50\u003c/strong\u003e Cursussen\u003c/li\u003e\u003cli class=\"trends-list__item with-providers\"\u003e\u003cstrong\u003e19\u003c/strong\u003e Aanbieders\u003c/li\u003e\u003cli class=\"trends-list__item with-reviews\"\u003e\u003cstrong class=\"count\"\u003e14\u003c/strong\u003e Ervaringen\u003c/li\u003e\u003cli class=\"trends-list__item with-rating\"\u003e\u003cstrong\u003e9.4\u003c/strong\u003e Beoordeling \u003cspan class=\"meta-info\"\u003e(gem.)\u003c/span\u003e\u003c/li\u003e\u003cli class=\"trends-list__item with-price\"\u003e\u003cstrong class=\"pricerange\"\u003e€ 245 - € 8.250\u003c/strong\u003e Prijsklasse\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003c/section\u003e\u003c/aside\u003e\u003c/div\u003e"},"tracking":[{"event":"[viewed] Subject page","data":{"distinct_id":null,"time":"2026-04-08T05:14:14.711Z","subject_id":6102,"subject_name":"Customer Experience","category_name":"Marketing","filter_size":1,"filter_types":["institutes"],"filters":["it-university"],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"original","funnel_ab_050":true}},{"event":"[filtered] Subject page","data":{"distinct_id":null,"time":"2026-04-08T05:14:14.711Z","subject_id":6102,"subject_name":"Customer Experience","category_name":"Marketing","filter_size":1,"filter_types":["institutes"],"filters":["it-university"],"page":1,"manually_filtered":false,"money_back_guarantee_count":0,"autosuggest":null,"funnel_search_subject_box":true,"ab_050_mobile_subject_cta":"original","funnel_ab_050":true}}],"filters":"/it-university"}