CVOICE training SBS (Implementing Cisco Unified Communications, Voice over IP and QoS v8.0)

Step by Step (SBS) Learning:

With the Cisco CVOICE Step by Step training we launch a complete learning program that is fully tuned to the actual ways of learning.

• Classroom training split over 6 weeks
• Self-study
• Exam training
• Personal Coaching
• Extra lab hours

The student attends the 5-days CVOICE training and the 1-day Exam training in 3 sessions of 2 days classroom training, each session planned with an interval of 2 weeks.
In this way the CVOICE training can be combined well with the daily work, as the student isn't away for 5 days in a row.
Besides, the learning content is spread so the student has the chance to do some self-study on the taught course modules, and he will get access to extra study material.
In the package a credit for 1-day free access to the remote CVOICE lab is included, so both the theory and the hands-on part of the training can be practiced well.

Course content
This course teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.

• Introduction to Voice Gateways
• VoIP Call Legs
• Cisco Unified Communications Manager Express Endpoints Implementation
• Dial Plan Implementation
• Gatekeeper and Cisco Unified Border Element Implementation
• Quality of Service

Course objectives
Upon completing this course, the learner will be able to meet these overall objectives:

• Explain what a voice gateway is, how it works, and describe its usage, components, and features
• Describe the characteristics and configuration elements of VoIP call legs
• Describe how to implement IP phones using Cisco Unified Communications Manager Express
• Describe the components of a dial plan, and explain how to implement a dial plan on a Cisco Unified voice gateway
• Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
• Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network.