TVOICE training (Troubleshooting Cisco Unified Communications)
- Niveau
- Tijdsduur
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Beschrijving
This Cisco TVOICE course prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
Course objectives
• Upon completing this course, the learner will be able to meet these overall objectives:
• Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
• Isolate and troubleshoot reported issues that relate to …
Veelgestelde vragen
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This Cisco TVOICE course prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
Course objectives
• Upon completing this course, the learner will be able to meet
these overall objectives:
• Describe a systematic methodology to troubleshoot Cisco Unified
Communications solutions
• Isolate and troubleshoot reported issues that relate to Cisco
Unified Communications Manager.
• Diagnose a call setup issue and resolve the issues as you
discover or reveal them, given a trouble call for which the source
of the problem is unknown.
• Solve the common issues of an SAF-enabled network and CCD.
• Troubleshoot issues that are related to Cisco Unified
Communications Manager features and applications.
• Troubleshoot voice quality issues and issues that are related to
media resources
Knowledge prerequisites
• Working knowledge
of converged voice and data networks.
• Working knowledge of the MGCP, SIP, and H.323 and their
implementation on Cisco IOS gateways.
• Working knowledge of Cisco Unified Communications Manager, Cisco
Unified Communications features and applications, and Cisco IOS
voice gateways in a single-site and multisite environment.
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