ITIL 4 Strategist: Digital and IT Strategy Virtual Training

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ITIL 4 Strategist: Digital and IT Strategy Virtual Training

QRP Nederland
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Startdata en plaatsen

computer Online:
5 mei. 2025 tot 8 mei. 2025
15% korting
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Beschrijving

QRP is gespecialiseerd in het ondersteunen van organisaties en professionals bij het ontwikkelen van vaardigheden van Best Practices, door training en certificering op het gebied van Best Practice Management methodes.Wij ondersteunen je tijdens je loopbaan door middel van e-learning, virtuele en klassikale trainingen in Project Management, Agile, Programme-, Portfolio-, PMO- en IT Servie Management. Wij bieden de volgende certificeringen: ITIL, DevOps, PRINCE2, PRINCE2 Agile, MSP,MoP en P3O.

The ITIL 4 Digital and IT Strategy (DITS) provides the candidate with an understanding about the importance and challenges of creating an appropriate digital strategy to enable the success of businesses. It also focuses on how the digital strategy can (and should) be integrated with the IT strategy and aligned with the wider organisation’s goals.

The module explores the use of ITIL framework to support organisations in their digital transformation journey. It provides a structured and flexible approach for addressing service management challenges and utilizing the potential of modern technology to get the most value from digital technology. It also
adds a new perspective to the ITIL suite an…

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Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: Digitaal Leiderschap / Strategie, ITIL v4, ITIL Overzicht, Leiderschap en Innovatiemanagement.

QRP is gespecialiseerd in het ondersteunen van organisaties en professionals bij het ontwikkelen van vaardigheden van Best Practices, door training en certificering op het gebied van Best Practice Management methodes.Wij ondersteunen je tijdens je loopbaan door middel van e-learning, virtuele en klassikale trainingen in Project Management, Agile, Programme-, Portfolio-, PMO- en IT Servie Management. Wij bieden de volgende certificeringen: ITIL, DevOps, PRINCE2, PRINCE2 Agile, MSP,MoP en P3O.

The ITIL 4 Digital and IT Strategy (DITS) provides the candidate with an understanding about the importance and challenges of creating an appropriate digital strategy to enable the success of businesses. It also focuses on how the digital strategy can (and should) be integrated with the IT strategy and aligned with the wider organisation’s goals.

The module explores the use of ITIL framework to support organisations in their digital transformation journey. It provides a structured and flexible approach for addressing service management challenges and utilizing the potential of modern technology to get the most value from digital technology. It also
adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategic level among companies and business leaders.

The module enables IT and digital leaders to influence and drive strategic business decisions, by helping them to:

Create an appropriate digital strategy aligned to the wider business goals
Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes and even repurposing entire business models
Explore the use of the ITIL 4 framework to support organisations on their digital transformation journey, addressing service management challenges and utilizing new technology.

Following the completion of the course participants should be able to:

- Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
- Understand how to leverage digital strategy to react to digital disruption
- Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
- Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
- Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
- Understand the risks and opportunities of Digital and IT Strategy
- Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
- Understand how to implement a Digital and IT Strategy
- Pass the ITIL 4 Digital and IT Strategy exam.

Examen: 

There are two forms of assessment in this qualification; the practical case study assignments, and the MCQ (multiple choice question) exam.

Practical Case Study Assessment

- Three assignments of 60 minutes, one assignment of 90 minutes in the group work format, or Four individual written assignments of 60 minutes each in individual format
- 40 marks – Number of assessment criteria: 5 Marks
- Each assessment criterion is worth 8 marks
- 75% pass mark
- Open book

MCQ (multiple choice question) Exam

- 60 Minutes (75 minutes for non-native speakers)
- 30 questions
- Multiple Choice
- 70% pass mark
- Closed book

Upon successful completion of the exam and following confirmation of the results, the participants will receive a unique, secure and auditable electronic certificate from PeopleCert.

The ITIL 4 Foundation certification is mandatory to access the further ITIL 4 modules which require candidates’ ability to apply the ITIL framework key concepts in a working environment.

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