Lean IT Essentials Self-Study Package

Algemene omschrijving

This e-learning contains the course materials.

The Lean IT Foundation e-learning, based on Lean principles, aims to enhance IT department efficiency by focusing on customer value, reducing waste, and ensuring continual improvement. This e-learning applies Lean practices to IT operations, improving customer satisfaction, reducing costs, and boosting productivity.

Doelgroep

This training is designed for non-IT professionals or those working closely with IT, such as product owners and managers, who require more technical knowledge.

It is also suitable for IT professionals with the following objectives:

• IT Managers
  • Gain insights into Lean management techniques to enhance team efficiency.
• IT Developers
  • Learn Lean principles to optimize your development processes.
• IT Consultants
  • Equip yourself with Lean IT knowledge to offer better advice to your clients.
• IT Analysts
  • Understand Lean IT tools to sharpen your analytical skills.
• Project Managers
  • Apply Lean principles to manage projects more effectively.

Leerdoelen

By completing this e-learning, you will gain the following knowledge and skills:

• Principles of Lean IT and their applicability across various industries.
• Increased customer satisfaction and reduced IT costs through efficient value delivery processes.
• Strategic role of IT in customer retention and management.

Exam Information:

• Format: Multiple choice, 40 questions.
• Passing Score: 65% (26 out of 40).
• Duration: 60 minutes.
• Closed Book.

Voorkennis

You do not need any prior knowledge to access this e-learning.

Onderwerpen

• Module 1: Introduction to Lean.
• Module 2: Customer.
• Module 3: Process.
• Module 4: Performance.
• Module 5: Lean Organization.
• Module 6: Behaviour and Attitude.
• Module 7: Problem Solving/Kaizen.
• Module 8: Practical Case.
• Module 9: Knowledge Evaluation.
• Module 10: Trial Exam.