eLearning ITIL Intermediate Service Transition inclusief examen

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Opleiderscore: starstarstarstarstar_border 8,1 @The Academy heeft een gemiddelde beoordeling van 8,1 (uit 161 ervaringen)

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Beschrijving

<div class="domino-par--indent" style="padding-left: 0pt"><font size="2" face="Verdana"><b>Introduction</b></font><br /> <font size="2" face="Verdana">This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes associated with Service Transition. The main focus of this course is on the operational-level process activities, the processes with Service Transition and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.</font><br /> <font size="2" face="Verdana">This training is intended to enable the holders of the certifcate to apply the practices in resolution and support o…

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<div class="domino-par--indent" style="padding-left: 0pt"><font size="2" face="Verdana"><b>Introduction</b></font><br /> <font size="2" face="Verdana">This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes associated with Service Transition. The main focus of this course is on the operational-level process activities, the processes with Service Transition and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.</font><br /> <font size="2" face="Verdana">This training is intended to enable the holders of the certifcate to apply the practices in resolution and support of the Service Management Lifecycle. This course uses an engaging, interactive and fexible online approach to learning the core disciplines of the ITIL® best practice and positions the student to successfully complete the associated exam.</font><br /> <font size="2" face="Verdana">The program combines short presentations supported by accredited trainer audio. There are exercises to</font><br /> <font size="2" face="Verdana">ensure learners are testing their knowledge and competency to enhance understanding of key concepts.</font><br /> <font size="2" face="Verdana">Revision questions and a mock examination help to prepare for the multiple-choice examination.</font><br /> <br /> <br /> <font size="2" face="Verdana"><b>The Offering includes:</b></font> <ul type="disc" class="domino-par-list" style="padding-left: 18pt"> <li><font size="2" face="Verdana">UNLIMITED access to the 300+ page PDF textbook.</font></li> <li><font size="2" face="Verdana">90 Days access to the online ITIL Certification course.</font></li> <li><font size="2" face="Verdana">End of module review questions.</font></li> <li><font size="2" face="Verdana">Exam tips.</font></li> <li><font size="2" face="Verdana">Sample exam with answers.</font></li> <li><font size="2" face="Verdana">Real-world scenarios that describe what you've learned in the context of service solutions. These include thought-provoking questions to challenge your thinking and understanding.</font></li> <li><font size="2" face="Verdana">Section reviews for each chapter to help you zero in on what you need to know and practice exam questions.</font></li> <li><font size="2" face="Verdana">Ability to assess what you've learned with challenging ITIL exam style questions.</font></li> <li><font size="2" face="Verdana">Adobe Flash presentations that you can view and replay as many times as required, facilitated by certified ITIL trainers who explain each of the topics and concepts of ITIL.</font></li> <li><font size="2" face="Verdana">Materials developed on the specific syllabus and exam criteria – so that you can be confident in achieving exam success on your first attempt.</font></li> <li><font size="2" face="Verdana">The official APMG ITIL®2011 Intermediate Service Transtion exam</font></li> </ul> <font size="2" face="Verdana"> <br /> </font><font size="2" face="Verdana"><b>Duration:</b></font><br /> <font size="2" face="Verdana">The recommended minimum contact hours is 21.</font><br /> <br /> <font size="2" face="Verdana"><b>Course Delivery:</b></font><br /> <font size="2" face="Verdana">eLearning.</font><br /> <br /> <font size="2" face="Verdana"><b>Language:</b></font><br /> <font size="2" face="Verdana">English.</font><br /> <br /> <font size="2" face="Verdana"><b>Reference Materials:</b></font><br /> <font size="2" face="Verdana">The eLearning and additional PDF textbook covers all you need to know for the exam. If you wish for additional reference material we recommend the Service Transition book (ISBN 9780113313068) </font></div>

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