Crucial Conversations
Crucial Conversations
Beschrijving
We’ve all been in situations where rational discussions get quickly out of hand, and Crucial Conversations investigates the root causes of this problem. You’ll learn techniques to handle such situations and shape them into becoming positive and solutions-oriented, while preventing your high-stakes conversations from turning into shouting matches.
Who should read
Anyone whose job requires dealing with other people often Anyone who wants to improve conversations in their personal relationships Anyone who offers professional communications training
About the author
The authors are co-founders of VitalSmarts, a consulting company that focuses on organizational performance and corporate training.…
Veelgestelde vragen
Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.
We’ve all been in situations where rational discussions get quickly out of hand, and Crucial Conversations investigates the root causes of this problem. You’ll learn techniques to handle such situations and shape them into becoming positive and solutions-oriented, while preventing your high-stakes conversations from turning into shouting matches.
Who should read
Anyone whose job requires dealing with other people often Anyone who wants to improve conversations in their personal relationships Anyone who offers professional communications training
About the author
The authors are co-founders of VitalSmarts, a consulting company that focuses on organizational performance and corporate training. As follow-ups to Crucial Conversations, the authors wrote Crucial Confrontations and Crucial Accountability, which aim to provide additional tools for resolving unmet expectations and bad behavior.
Deel je ervaring
Heb je ervaring met deze cursus? Deel je ervaring en help anderen kiezen. Als dank voor de moeite doneert Springest € 1,- aan Stichting Edukans.Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.