Zombie Loyalists
Zombie Loyalists
Beschrijving
Zombie Loyalists (2015) gives you the inside scoop on the customers that every company dreams of attracting. These blinks, illustrated with insightful stories from a wide range of businesses, provide you with simple steps that your brand can take to establish, grow and maintain a faithful, enthusiastic customer base.
Who should read
New brands hoping to build a stable and loyal customer base Managers seeking strategies to lift their employees’ customer-service skills Representatives in customer support interested in ways to improve their work
About the author
Peter Shankman is an American entrepreneur and consultant for customer service, marketing, PR and social media. He is the author of fo…
Veelgestelde vragen
Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.
Zombie Loyalists (2015) gives you the inside scoop on the customers that every company dreams of attracting. These blinks, illustrated with insightful stories from a wide range of businesses, provide you with simple steps that your brand can take to establish, grow and maintain a faithful, enthusiastic customer base.
Who should read
New brands hoping to build a stable and loyal customer base Managers seeking strategies to lift their employees’ customer-service skills Representatives in customer support interested in ways to improve their work
About the author
Peter Shankman is an American entrepreneur and consultant for customer service, marketing, PR and social media. He is the author of four books, including Can We Do That?!: Outrageous PR Stunts That Work – And Why Your Company Needs Them.
Deel je ervaring
Heb je ervaring met deze cursus? Deel je ervaring en help anderen kiezen. Als dank voor de moeite doneert Springest € 1,- aan Stichting Edukans.Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.