Managing People

Managing people in the modern business environment requires that the manager is able to look after two quite different aspects – the technical or functional aspect which is concerned with the work to be performed by the enterprise or department or section or workgroup, and the managerial aspect which is concerned with the people who are to perform the specified work in the enterprise or department or section or workgroup. A manager must ensure that his/her team must work willingly. For this it is necessary for him/her to recognize what the correct motivation for each member is. A manager should establish a system that is constructive – not obstructive – in which people can hope to perform at their best. He/she should find out where subordinates’ strengths and interest lie, then delegate responsibilities. This book is an attempt to provide some guidelines how to ensure the realization of these aspects.

Content

1. Meaning of management
   1. The evolution of management
   2. The provision of leadership
   3. The ‘technical’ and ‘human’ aspects of a manager’s job
   4. Management in business
   5. The place of management in modern world of commerce
   6. Types of enterprises
   7. Types of business units
2. The functions of management
   1. Planning
   2. Organizing
   3. Coordinating
   4. Motivating
   5. Controlling
   6. Management in practice
   7. Managing change
3. The responsibilities of management
   1. Meaning of responsibility in management
   2. Responsibility and rewards
   3. The meaning of authority
   4. Responsibilities towards the employing enterprise
   5. Responsibilities towards subordinates
   6. Responsibilities towards the community
4. The delegation of responsibility
   1. The meaning of delegation
   2. The need for delegation
   3. Delegating responsibility in the right manner
   4. Benefits of delegation
   5. Authority
   6. Responsibility, authority and accountability
   7. Organizational structure of enterprises
5. Communication in management
   1. The meaning of communication
   2. Importance of good communication
   3. Types of administrative communication
   4. Effective internal communication
   5. Effective external communication
   6. Effective communication skills
   7. Choosing paper on spoken word
6. Planning and forecasting
   1. Planning
   2. Forecasting
   3. Budgeting and budgetary control
   4. Categories of budgets
   5. Budgetary control
   6. Manpower planning
7. The management of personnel
   1. The ‘human resource’
   2. Recruitment of personnel
   3. Recruitment process
   4. Selection
   5. Induction
   6. Training and development
8. The manager and subordinates
   1. Attributes of successful managers
   2. Importance of being ‘understanding’
   3. Disciplinary action
   4. Employee counseling and problem solving
   5. Equal opportunities policy
   6. Resignations
   7. Retirement
9. Leadership and management
   1. Leadership
   2. Approaches to leadership
   3. Leadership styles
   4. Team building
   5. Theory of management
   6. Motivating
   7. Motivation strategies