Running Effective Appraisals

The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.

These are quarterly, half yearly or yearly meetings where a line manager and their staff members get together to discuss performance, development plans and set objectives for the upcoming period.

In this textbook you will cover the essential skills of how to prepare for and run an effective appraisal.

Preface

The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.

These are quarterly, half yearly or yearly meetings where a line manager and their staff members get together to discuss performance, development plans and set objectives for the upcoming period.

In this textbook you will cover the essential skills of how to prepare for and run an effective appraisal.

Sean McPheat, the Founder and Managing Director of management development specialists, MTD Training is the author of this publication. Sean has been featured on CNN, BBC, ITV, on numerous radio stations and has contributed to many newspapers. He’s been featured in over 250 different publications as a thought leader within the management development and training industry.

MTD has been working with a wide variety of clients (both large and small) in the UK and internationally for several years.

MTD specialise in providing:

• In-house, tailor made management training courses (1-5 days duration)

• Open courses (Delivered throughout the UK at various locations)

• Management & leadership development programmes (From 5 days to 2 years)

• Corporate and executive coaching (With senior or middle managers)

MTD provide a wide range of management training courses and programmes that enable new and experienced managers to maximise their potential by gaining or refining their management and leadership skills.

Our team of highly skilled and experienced trainers and consultants have all had distinguished careers in senior management roles and bring with them a wealth of practical experience to each course. At MTD Training we will design and deliver a solution that suits your specific needs addressing the issues and requirements from your training brief that best fits your culture, learning style and ways of working.

Our programmes are delivered when and where you need them! We believe that training should be fun, highly interactive and provide “real world” practical techniques and methods that you can use back in the office – and that’s exactly what we provide.

Content

Preface

1. Introduction
1.2 Benefits of the Appraisal Process
1.3 Laying the Foundation for Successful Performance Management

2. Laying the Foundation for Running Effective Appraisals
2.1 Introduction
2.2 Start with the Job Itself
2.3 Lay the Groundwork with Your Team
2.4 Set Performance Goals and Measures
2.5 Define Priorities and Performance Standards
2.6 Set Up a Process for Providing Feedback
2.7 Maintain Records
2.8 Know How to Manage Poor Performance

3. Goals as Measures for Appraising Performance
3.1 Introduction
3.2 Locke and Latham’s Goal Setting Theory
3.3 S.M.A.R.T. Goals

4. Preparing the Performance Appraisal
4.1 Introduction
4.2 The Preparation Phase
4.3 The Delivery Phase

5. Understanding Poor Performance
5.1 Introduction
5.2 Common Reasons for Poor Performance
5.3 More Discussion on Attitude Problems

6. Performance Improvement Models
6.1 Introduction
6.2 The GROW Model
6.3 The OUTCOMES Model
6.4 The Personal Development Program (PDP)

References