Emotional Intelligence Secrets

In “EQ Secrets” you’ll discover how to:

Cultivate the #1 predictor of personal and professional success

Raise your self-awareness

Enhance your self-confidence and your public image

Leverage your “Point of Power”

Diffuse conflict quickly and comfortably

Develop the highest paid skill

Build meaningful and lasting relationships

Content

Author Biography

1. What EQ is, and what it can do for you
   1. What EQ can do for you
   2. What does EQ cover?
   3. How is EQ different from IQ?
   4. Can quiet people have high EQ?
   5. Can you learn EQ?
   6. Are women and men equally good at EQ?
   7. Do you show signs of high EQ?
   8. Overview of this book
2. Self-Awareness
   1. Three big clues that you could benefit from greater self-awareness
   2. Three questions to ask yourself to get on track quickly
   3. How do others respond to you?
   4. How would you feel?
   5. What you don’t know can hurt you
   6. Steps for raising your Self-Awareness
3. Self-Management
   1. Avoid emotional hijacking
   2. Control your impulses quickly
   3. Set boundaries with others, even if you’re quiet or shy
   4. Actions to focus on to diffuse conflict
   5. Watch words to be wary of in times of conflict
   6. Too direct? How to true to your nature but still be heard
   7. Never again tell people at work this!
4. Energy Management
   1. Leverage emotional energy
   2. Use your emotions to blow past the inertia of procrastination
   3. This first energy-draining saying may surprise you
   4. Your second energy-draining saying is “I don’t have time.”
   5. Your third biggest energy-draining saying is “Someone made me”
   6. Three great resources that you always have available
   7. Be emotionally resilient
5. Social Awareness
   1. How are you perceived by others?
   2. Why is it beneficial to care how people see you?
   3. Major credibility killers that inhibit your ability to connect with others and to be taken seriously
   4. Projecting reveals secrets about you!
   5. Are emotions contagious?
   6. Make sure you’re not toting someone else’s burden!
   7. Is your social group holding you back?
6. Relationship Management
   1. Cultivate a greater degree of social savvy
   2. A closer look at listening with HEART
   3. Empathize and people will love you!
   4. Recognize your Point of Power
   5. Why to welcome your boss’s negative feedback
   6. How to look good after negative feedback
   7. Why to be happy about the fact that there are difficult people
7. Influence
   1. Develop the highest paid skill
   2. You can be a multiplier
   3. Five basic needs to feed so you can connect more meaningfully with others
   4. Be the willow, people like people who are like themselves
   5. Fake or Flexible?
   6. Richer because of our differences