SAP KNOWLEDGE ACCELERATION, VERSION FOR SAP CRM: SERVICE
- Type product
SAP KNOWLEDGE ACCELERATION, VERSION FOR SAP CRM: SERVICE
Opleiderscore:
Beschrijving
Goals
- This SAP Knowledge Acceleration course is designed to give you the comprehensive skills and in-depth knowledge needed to use the Service component of SAP CRM as they relate to the tasks and responsibilities of a Service Professional.
Audience
- The target audience is Service Professionals who use the Service component of SAP CRM.
Prerequisites
Essential- None
- None
Content
- SAP Knowledge Acceleration can be the cornerstone of any learning solution designed to reach a large number of end-users. By enrolling here, you will get a free 2-week trial version of this SAP Knowledge Acceleration course. You will be able to view one part of this course, and try the interactive …
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Goals
- This SAP Knowledge Acceleration course is designed to give you the comprehensive skills and in-depth knowledge needed to use the Service component of SAP CRM as they relate to the tasks and responsibilities of a Service Professional.
Audience
- The target audience is Service Professionals who use the Service component of SAP CRM.
Prerequisites
Essential- None
- None
Content
- SAP Knowledge Acceleration can be the cornerstone of any learning solution designed to reach a large number of end-users. By enrolling here, you will get a free 2-week trial version of this SAP Knowledge Acceleration course. You will be able to view one part of this course, and try the interactive simulations. The complete course content is listed below:
-
- Introducing SAP CRM Service
- Managing Accounts and Contacts
- Maintaining Products
- Managing Activities
- Organizational Management
- Managing Services
- Managing Service Operations
- Managing Service Agreements, Contracts, Plans and Warranties
- Service Order Processing
Notes
- For licensing information, click this link:SAP Online Store -> Training and Support -> Education Licenses and see how your organization can Run Better with SAP Knowledge Acceleration.
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