Work Management
- Type product
Work Management
Opleiderscore:
Beschrijving
Goals
- Participants will gain knowledge of basic work management processes, connections to standard components, and interfaces to external systems
- The course includes exercises that develop the participants' ability to implement and operate important processes in the system, such as service connection processing
Audience
- Project managers
- Project team members
Prerequisites
Essential- IUT110 Introduction to the IS-U/CCS System
- IUT210 Master Data and Basic Functions
- PLM300 Business Processes in Plant Maintenance
- PLM301 Business Processes in Customer Service
Course based on software release
- ERP ECC 6.0
Content
- Mapping technical assets for transmission and distribution
- Drawing up mai…
Veelgestelde vragen
Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.
Goals
- Participants will gain knowledge of basic work management processes, connections to standard components, and interfaces to external systems
- The course includes exercises that develop the participants' ability to implement and operate important processes in the system, such as service connection processing
Audience
- Project managers
- Project team members
Prerequisites
Essential- IUT110 Introduction to the IS-U/CCS System
- IUT210 Master Data and Basic Functions
- PLM300 Business Processes in Plant Maintenance
- PLM301 Business Processes in Customer Service
Course based on software release
- ERP ECC 6.0
Content
- Mapping technical assets for transmission and distribution
- Drawing up maintenance and service orders using service objects
-
- Scheduling appointments in call centers
- Linking sales orders and service orders with service products
- Configuring service products
- Configuration and pricing
- Multilevel service products
- Using service objects and products in utility industry processes
-
- Workflow for creating a service connection with quotation
- Periodic replacement, repair, inspections, and so on
- Interfaces to external systems
-
- Integration of software products
- GIS Business Connector
- Outage management systems, SCADA systems, and so on
Notes
- Course length: 4 hours
- This course is no longer offered as classroom training. Instead, the course’s content will ensure knowledge transfer as an offline knowledge package.
Popular tags
No tags submitted for this course yet
Blijf op de hoogte van nieuwe ervaringen
Deel je ervaring
Heb je ervaring met deze cursus? Deel je ervaring en help anderen kiezen. Als dank voor de moeite doneert Springest € 1,- aan Stichting Edukans.Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.