ITIL Service Lifecycle - Managing Across The Lifecycle
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ITIL Service Lifecycle - Managing Across The Lifecycle
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The Knowledge Academy (NL) biedt haar producten standaard aan in de volgende regio's: Brugge, Gent
Beschrijving
Our ITIL® MALC course lasts 5 days and prepares you to take the ITIL® MALC exam and receive ITIL® Expert certification.The exam is included. The final course in the ITIL® Certification Scheme, ITIL® Managing Across the Lifecycle (MALC) allows professionals to gather all the knowledge they have acquired throughout their ITIL® studies and learn how each stage fits together, demonstrating a full understanding of the ITIL® service lifecycle. Designed for those who have gained 17 credits through the completion of ITIL® Foundation and a combination of the Intermediate modules, ITIL® MALC is a prerequisite for ITIL® Master level. The full understanding of the ITIL® service lifecycle provided by ITI…Veelgestelde vragen
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Our ITIL® MALC course lasts 5 days and prepares you to take the
ITIL® MALC exam and receive ITIL® Expert certification.The exam is
included. The final course in the ITIL® Certification Scheme, ITIL®
Managing Across the Lifecycle (MALC) allows professionals to gather
all the knowledge they have acquired throughout their ITIL® studies
and learn how each stage fits together, demonstrating a full
understanding of the ITIL® service lifecycle. Designed for those
who have gained 17 credits through the completion of ITIL®
Foundation and a combination of the Intermediate modules, ITIL®
MALC is a prerequisite for ITIL® Master level. The full
understanding of the ITIL® service lifecycle provided by ITIL® MALC
will benefit anybody wishing to work in a service management role
and implement and direct ITIL® best practice. The Knowledge Academy
is fully accredited for all of the ITIL® Courses that we offer by
PeopleCert on behalf of AXELO The following are the aims and
objectives of the ITIL® MALC course: Key Concepts of the Service
Lifecycle Communication & Stakeholder Management Integrating
Service Management Processes Across the Lifecycle Managing Services
Across the Lifecycle Challenges, Critical Success Factors and Risks
of Service Lifecycle Stages Governance, Roles, People, Competence
and the Organization Measurement Implementing and Improving Service
Capability
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