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This book is intended to be a practical guide to all those inventors, actual or would-be, those who have yet to take their first real steps…

Klantgericht en klantvriendelijk gedrag kenmerkt zich door Betrouwbaarheid: doen wat je belooft Deskundigheid en vakkennis van de diensten …

This book describes, in 2 parts, an Approach to Achieving Better Implementation of Controls. ‘The Human Aspects of Management Controls - Pa…

Part II contains the management controls required (strategies, plans, policies, procedures, performance measures and checklists) to facilit…

Imagine the scene: you go to a retailer to buy a new hi-fi. You see all the great brands, all at different prices, some are available ex-st…

This practical e-book is aimed at small business owners and marketing managers who have decided to embrace content as part of their marketi…

Why another book on engagement? In the opening book in this HR 2025 series, Perry Timms, challenges HR to think differently about what they…

Word beschikt over een flinke gereedschapskist en heel wat functionaliteit om teksten te maken. Dus waarom zou je in zo’n uitgebreide tekst…

This book is about Word 2016 as used on a Desktop or Laptop computer. It will reference the use of Word Online and Word 2016 on other devic…

De serie Excellente Teamleidervaardigheden bestaat uit 4 delen. Deel 1 bevat de modules ‘Overtuigend communiceren’, ‘Kwaliteitsgedrag als b…

"The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already". John Buchan When you th…

Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while…

”Life is hard”. How many times have we heard that? What if right now, being on “Technology’s cutting edge” is making it even harder and sha…

At the heart of this book is the belief that to survive and prosper in today’s competitive environment, irrespective of the type of busines…

‘Goal Setting for Success’ is a very practical book which takes you through the key stages and principles of setting and achieving your goa…