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A practical book which draws on case study evidence and leadership theory to illustrate a proven approach to developing middle managers in …

All businesses have a business model, whether the organization is a for-profit or non-profit. This book introduces the reader to the concep…

In this handbook you will find numerous answers to this question: 'What should I do in front of a customer?' Even the most experienced sale…

Strong communication skills are arguably the most important attribute a manager can possess. Identify your preferred communication style an…

All throughout your life, whether at work, rest or play, you’ll need to organise and manage projects. Whether it’s completing some course w…

This eBook explains how to develop your personal and social competencies using the reflective cycle technique. This simple six-stage proces…

This book differs from most other risk management books - it isn’t aimed at risk specialists, it doesn’t focus on a single, specific area, …

Free Access 2003 Macros E-Book User’s Manual: Macros Made Easy Microsoft Office Access 2003 is a database management program which allows u…

Met deze gebruikershandleiding maakt u kennis met een aantal complexe functionaliteiten van Excel. Met name bij het analyseren van gegevens…

The Author would like to remind everyone that Google is a piece of software that can't read, can't determine the web users lifestyle and ce…

This eBook you will give you a thorough understanding of how an income statement is prepared and the important information this can give yo…

This book debunks the perceived mysteries and complexities of creativity and problem solving. Most people challenged to describe how they d…

Er zijn nogal wat hulpmiddelen in Word 2010 die je kunt gebruiken bij het maken van je teksten en documenten. In dit werkboek Geavanceerde …

Building Information Modelling (BIM) is often misinterpreted by practitioners and researchers as REVIT or ArchiCAD since these tools are in…

What is effective communication and how can it be put into practice in business? Business Communication: Achieving Results answers this que…