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Communication Skills

Are you looking for ways to get your message across more accurately and effectively? Can you see room for improvement in your workplace? Wo…

Customer Journeys are a modern version of customer processes. They describe how customers will travel from a desire to an outcome. If you w…

This book takes the whole lifecycle of a purchase from initial concept or need through all of its stages to final end of contract and place…

In “EQ Secrets” you’ll discover how to: Cultivate the #1 predictor of personal and professional success Raise your self-awareness Enhance y…

125 Coachoefeningen bestaat uit oefeningen, vragenlijsten, overpeinzingen en testen. Ze zullen u soms verbazen, soms confronteren of een gl…

Managing a budget can be a very challenging activity! There are always pressures on expenditure and in today’s economic climate there is th…

Wil je als coach of als trainer de mensen waarmee je werkt zo goed mogelijk helpen, dan is het van groot belang dat je zowel bij de ander a…

"leadership is action, not position" Donald H McGannon There is much debate on what constitutes essential leadership skills. In choosing th…

The term “Commercial Awareness” can sometimes be used as a substitute for business knowledge. In today’s economic climate you need to be mo…

Workplace conflicts currently occupy the average working person an estimated time-equivalent of 12 days/year. The majority of these conflic…

Organizations face an array of risks that may escalate to crises. Strategic communication regarding both potential risks and emergent crise…

Microsoft Outlook is a software program that is part of the Microsoft Office suite. Outlook 2003 helps the user manage email messages, prof…

De kracht van medewerker betrokkenheid toont aan dat medewerker betrokkenheid letterlijk loont. Vergroot je winst en verlaag kosten van het…

Teambuilding means shaping your people into a productive force. Seen in another way, it's what you get when Brazilians play football, the B…

"Improve Your Writing Skills - A Step-by-Step Guide to Compelling Content Creation” offers specific, easy to practice strategies and tools …